    
Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of  Seychelles  under  the  
License Number SD030  and  Company Registration Number 8422417-1,  located at HIS Building, Office 5, Providence, Mahe, Seychelles.   
     
  
 
 
TERMS AND CONDITIONS  
 
 
               HSN Capital Group Ltd  
 
 
    
Please Read the Terms and Conditions stated below. They govern the relationship between HSN Capital 
Group Ltd (herein the "Company”) a Firm supervised and regulated by the Financial Services Authority 
Seychelles (FSA) and its Clients.     
Contents    
1.  Parties to the Agreement ............................................................................................................................................................. 3 
2.  Interpretation of Terms ................................................................................................................................................................ 3 
3.  Application and Commencement ................................................................................................................................................. 9 
4.  Client Classification ....................................................................................................................................................................10 
5.  Assessment .................................................................................................................................................................................11 
Suitability and Appropriateness ..................................................................................................................................................11 
Appropriateness Assessment - Professional Clients ....................................................................................................................11 
Appropriateness Assessment - Retail Clients ..............................................................................................................................12 
6.  Leverage .....................................................................................................................................................................................14 
7.  Services .......................................................................................................................................................................................15 
8.  Advice and Commentary ............................................................................................................................................................16 
9.  Platform ......................................................................................................................................................................................17 
10.  Intellectual Property .................................................................................................................................................................19 
11.  Prohibited Actions ....................................................................................................................................................................20 
12.  Safety ........................................................................................................................................................................................21 
13.  Placement and Execution of Orders .........................................................................................................................................22 
14.  Decline of Client’s Orders .........................................................................................................................................................24 
15.  Events of Default ......................................................................................................................................................................24 
16.  Client Money Handling Rules ...................................................................................................................................................26 
17.  Client Accounts, Deposits and Withdrawals/Refunds ..............................................................................................................27 
18.  Inactive and Dormant Client Accounts .....................................................................................................................................31 

    
Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of  Seychelles  under  the  
License Number SD030  and  Company Registration Number 8422417-1,  located at HIS Building, Office 5, Providence, Mahe, Seychelles.   
     
 Fees ...........................................................................................................................................................................................32 
 Taxation ....................................................................................................................................................................................33 
 Personal Data and Confidentiality ............................................................................................................................................33 
 Recording of Telephone Calls and Records ..............................................................................................................................36 
 Communications and Written Notices .....................................................................................................................................36 
 Lien ...........................................................................................................................................................................................39 
 Representations and Warranties .............................................................................................................................................39 
 Exclusion of Liability .................................................................................................................................................................41 
 Indemnity .................................................................................................................................................................................44 
 Force Majeure ..........................................................................................................................................................................44 
 Netting and Set‐Off ..................................................................................................................................................................46 
 Amendments to the Agreement ..............................................................................................................................................47 
 Termination and Results of Termination ..................................................................................................................................49 
 Closure of Clients Account .......................................................................................................................................................51 
 Complaints and Disputes ..........................................................................................................................................................51 
 Severability ...............................................................................................................................................................................52 
 Non‐Exercise of Rights ..............................................................................................................................................................52 
 Assignment ...............................................................................................................................................................................52 
 Introducer/Affiliates .................................................................................................................................................................53 
 Authorized Representative .......................................................................................................................................................53 
 Multiple Account Holders .........................................................................................................................................................54 
 Applicable and Governing Law and Applicable Regulations ....................................................................................................54 
 Placing, Cancelling or Removing Orders and Execution of Client Orders ................................................................................55 
 Quotes ......................................................................................................................................................................................56 
 Trailing Stop, Expert Advisor and Stop Loss Orders .................................................................................................................57 
 Margin Requirements ...............................................................................................................................................................57 
 Swap Free Client Accounts .......................................................................................................................................................59 
 Cryptocurrencies / Virtual currencies ......................................................................................................................................61 
 Third Party Technology .............................................................................................................................................................62 
 Review of the Agreement .........................................................................................................................................................62 
 
  

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

1. Parties to the Agreement

1.1. This Agreement is entered by and between the Company on the one part and the Client (herein “you”

or “your”) who has completed the Account Opening Application Form and has been accepted by the

Company as a Client.

1.2. The Agreement shall be binding upon and shall inure to the benefit of the parties and their permitted

successors and assigns.

1.3. For your benefit and protection, please ensure you take sufficient time to read the Agreement as well

as any other additional documentation a information available to you via the Company’s website

prior to opening an account and/or carrying out any activity with the Company.

1.4. You hereby expressly acknowledge and agree that by clicking in the appropriate space through our

online application form you are entering into a legally binding contract by and between you and us,

and you fully agree to abide by and to be bound by all the Terms and Conditions set out in this

Agreement, as they may apply to you.

2. Interpretation of Terms

In this Agreement:

"Access Data” shall mean the Login and Password of the Client, which are required so as to have

access on and use the Platform(s), the telephone password which is required so as to place Orders

via phone and any other secret codes issued by the Company to the Client.

"Account Opening Application Form” shall mean the application form/questionnaire completed by

the Client in order to apply for the Company’s Services under this Agreement and a Client Account,

via which form/questionnaire the Company will obtain, among other things, information for the

Client’s identification and due diligence, his categorization and appropriateness or suitability (as

applicable) in accordance with the Applicable Regulations.

"Affiliate” shall mean in relation to the Company, any entity which directly or indirectly controls or is

controlled by the Company, or any entity directly or indirectly under common control with the

Company; and "control” means the power to direct or the presence of ground to manage the affairs

of the Company or entity.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

"Agreement” shall mean this "Client Agreement”.

"Applicable Regulations” shall mean:

a) FSA Rules or any other rules of a relevant regulatory authority having powers over the Company.

b) The Rules of the relevant Market;

c) All other applicable laws, rules and regulations.

"Ask” shall mean the higher price in a Quote at which the price the Client may buy.

"Authorized Representative” shall mean the person of paragraph 12.2 Of the Client Agreement.

"Balance” shall mean the total financial result in the Client Account after the last Completed

Transaction and depositing/withdrawal operation at any period of time.

"Base Currency” shall mean the first currency in the Currency Pair against which the Client buys or

sells the Quote Currency.

“Best Execution Policy" shall mean the Company’s prevailing policy available at our website regarding

best execution when executing client orders.

"Bid” shall mean the lower price in a Quote at which the Client may sell.

"Business Day” shall mean any day we are open for business, other than any International holidays

to be announced on the Company’s Website.

“CFD Contract” or “CFD” shall mean a contract which is a contract for difference by reference to

fluctuations in the price of the relevant security or index

"Client Account” shall mean the unique personalized account of the Client consisting of all Completed

Transactions, Open Positions and Orders in the Platform, the Balance of the Client funds and

deposit/withdrawal transactions of the Client funds.

"Closed Position” shall mean the opposite of an Open Position.

"Completed Transaction” in a CFD shall mean two counter deals of the same size (opening a position

and closing a position): buy then sell and vice versa.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

"Contract for Difference” ("CFD”) shall mean a contract, which is a contract for differences by

reference to variations in the price of an Underlying Asset. A CFD is a Financial Instrument. “Conflict

of Interest Policy" shall mean the Company’s prevailing policy regarding conflicts of interest which is

available at the website;

"Contract Specifications” shall mean the principal trading terms in CFD (for example Spreads, Swaps,

Lot Size, Initial Margin, Necessary Margin, Hedged Margin, the minimum level for placing Stop Loss,

Take Profit and Limit Orders, financing charges, charges etc.) for each type of CFD as determined by

the Company from time to time.

"Currency of the Client Account” shall mean the currency that the Client Account is denominated in,

which may be Euro or US Dollars, or any other currency as offered by the Company from time to

time.

"Currency Pair” shall mean the object or Underlying Asset of a CFD Transaction based on the change

in the value of one currency against the other. A Currency Pair consists of two currencies (the Quote

Currency and the Base Currency) and shows how much of the Quote currency is needed to purchase

one unit of the Base Currency.

"FSA” shall mean the Financial Services Authority Seychelles, which is the Company’s supervisory

authority.

"FSA Rules” shall mean the Rules, Directives, Regulations, Guidance notes, opinions or

recommendations of the FSA.

"Equity” shall mean the Balance, plus or minus, and Floating Profit or Loss which derives from an

Open Position, and shall be calculated as: Equity = Balance + Floating Profit ‐ Floating Loss.

"Essential Details” shall mean the required details in order for the Company to be able to place the

Order, for example but not limited to; the type of Financial Instrument, the type of Order, type of

Underlying Asset, if the Client places a Pending Order (limit or stop) the Client will indicate the

intended price in which the Order will go in the market and any Stop Loss and or Take Profit etc.

"Event of Default” shall have the meaning given in paragraph 15.1. Of the Client Agreement.

"Expert Advisor (EA)” shall mean a mechanical online trading system designed to automate trading

activities on an electronic trading platform. It can be programmed to alert the Client of a trading

opportunity and can also trade his account automatically managing all aspects of trading operations

from sending orders directly to the Platform to automatically adjusting stop loss, trailing stops and

take profit levels. The Company does not provide such a feature for clients and any use of such is

prohibited. EA also refers to automatically copying trades from other traders, brokers and/or trading

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

automatically via third party Signal Providers. The Company may at, its sole discretion, cancel and/or

suspend any Client Account should the use of any EA be suspected or identified (26.4.k).

"Financial Instrument” shall mean the Financial Instruments under the Company’s CIF license which

can be found in the document "Company Information”.

"Floating Profit/Loss” in a CFD shall mean current profit/loss on Open Positions calculated at the

current Quotes (added any commissions or fees if applicable).

"Force Majeure Event” shall have the meaning as set out in paragraph 28.1 of the Client Agreement.

"Free Margin” shall mean the amount of funds available in the Client Account, which may be used to

open a position or maintain an Open Position. Free Margin shall be calculated as: Equity less (minus)

Necessary Margin [Free margin = Equity‐ Necessary Margin].

"Hedged Margin” for CFD trading shall mean the necessary margin required by the Company so as to

open and maintain Matched Positions.

"Initial Margin” for CFD trading shall mean the necessary margin required by the Company so as to

open a position.

"Introducing Broker" shall mean a person (or a legal entity) which is remunerated by the Company

and/or clients for referral of clients to the Company and/or for provision of advice to such Clients

and/or execution of such Clients' transactions towards the Company.

"Leverage” for CFD trading shall mean a ratio in respect of Transaction Size and Initial Margin. 1:100

ratio means that in order to open a position, the Initial Margin is one hundred times less than the

Transactions Size.

"Long Position” for CFD trading shall mean a buy position that appreciates in value if underlying

market prices increase. For example, in respect of Currency Pairs; buying the Base Currency against

the Quote Currency.

"Lot” shall mean a unit measuring the Transaction amount specified for each Underlying Asset of a

CFD.

"Lot Size” shall mean the number Underlying Assets in one Lot in a CFD.

The 1 (one) standard lot size is the measurement unit specified for each CFD. The Company may offer

standard lots, micro‐lots and mini‐lots, in its discretion, as defined from time to time in the Contract

Specifications or the Company’s Website.

"Margin” shall mean the necessary guaranteed funds so as to open or maintain Open Positions in a

CFD Transaction.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

"Margin Call” shall mean the situation when the Company informs the Client to deposit additional

Margin when the Client does not have enough Margin to open or maintain open positions. "Маrgin

Level” for CFD trading shall mean the percentage of Equity to Necessary Margin ratio. It is calculated

as: Margin Level = (Equity / Necessary Margin) x 100%.

"Margin Trading” for CFD trading shall mean Leverage trading when the Client may make

Transactions having less funds on the Client Account in comparison with the Transaction Size.

"Matched Positions” for CFD trading shall mean long and Short Positions of the same Transaction

Size opened on the Client Account for the same CFD.

"Necessary Margin” for CFD trading shall mean the necessary margin required by the Company so as

to maintain Open Positions.

"Normal Market Size” for CFD trading shall mean the maximum number of units of the Underlying

Asset that are transmitted by the Company for execution.

"Open Position” shall mean any open option contract (call and / or put) which has not been closed. In

relation to CFD trading this may be a Long Position or a Short Position which is not a Completed

Transaction.

"Order” shall mean an instruction from the Client to trade in CFDs as the case may be.

"Platform” shall mean the electronic mechanism operated and maintained by the Company,

consisting of a trading platform, computer devices, software, databases, telecommunication

hardware, programs and technical facilities, which facilitates trading activity of the Client in Financial

Instruments via the Client Account.

"Politically Exposed Persons” shall mean:

a) Natural Persons who are or have been entrusted with prominent public functions, which means:

Heads of State, Heads of government, Ministers and Deputy or Assistant Ministers; Members of

Parliaments; Members of Supreme Courts, of Constitutional Courts or of other high‐ level Judicial

Bodies whose decisions are not subject to further appeal, excluding exceptional circumstances;

Members of Courts of Auditors or of the Boards of Central Banks; Ambassadors, Chargés d’Affaires

and High‐ranking Officers in the armed forces; Members of the Administrative, Management or

Supervisory Bodies of State‐owned enterprises. None of the categories set out in the above shall be

understood as covering middle ranking or more junior officials. Furthermore, where a person has

ceased to be entrusted with a prominent public function within the meaning of the above definition

for a period of at least one year in any country, such persons shall not be considered a Politically

Exposed Person.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

b) The immediate family members of such persons as set out under definition A, which means: the

spouse; any partner considered by national law as equivalent to the spouse; the children and their

spouses or partners; and the parents.

c) Persons known to be close associates of such persons as set out under definition A, which means:

any natural person who is known to have joint beneficial ownership of legal entities or legal

arrangements, or any other close business relations, with a person referred to in definition A; any

natural person who has sole beneficial ownership of a legal entity or legal arrangement which is

known to have been set up for the benefit de facto of the person referred to in definition A.

"Order Level” for CFD trading shall mean the price indicated in the Order

"Quote” shall mean the information of the current price for a specific Underlying Asset, in the form

of the Bid and Ask prices.

"Quote Currency” shall mean the second currency in the Currency Pair which can be bought or sold

by the Client for the Base Currency.

"Quotes Base” in relation to CFD trading shall mean Quotes Flow information stored on the Server.

"Quotes Flow” shall mean the stream of Quotes in the Platform for each CFD.

"Services” shall mean the services to be offered by the Company to the Client under this Agreement,

as set out in paragraph 7.1. Of the Client Agreement.

"Short Position” for CFD trading shall mean a sell position that appreciates in value if underlying

market prices fall. For example, in respect of Currency Pairs; selling the Base Currency against the

Quote Currency.

"Slippage” shall mean the difference between the expected price of a Transaction in a CFD, and the

price the Transaction is actually executed at. Slippage often occurs during periods of higher volatility

(for example due to news events) making an Order at a specific price impossible to execute, when

market orders are used, and also when large Orders are executed when there may not be enough

interest at the desired price level to maintain the expected price of trade.

"Spread” for CFD trading shall mean the difference between Ask and Bid of an Underlying Asset in a

CFD at that same moment.

"Swap or Rollover” for CFD trading shall mean the interest added or deducted for holding a position

open overnight.

"Swap Free Client Account” is a type of Client Account available for CFD trading and shall have the

meaning set out in paragraph 45.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

"Trailing Stop” in CFD trading shall mean a stop‐loss order set at a percentage level below the market

price ‐ for a long position. The trailing stop price is adjusted as the price fluctuates. A sell trailing stop

order sets the stop price at a fixed amount below the market price with an attached "trailing"

amount. As the market price rises, the stop price rises by the trail amount, but if the pair price falls,

the stop loss price doesn't change, and a market order is submitted when the stop price is hit.

"Transaction” shall mean transaction of the Client in a CFD.

"Transaction Size” for CFD trading shall mean Lot Size multiplied by number of Lots. "Underlying

Asset” shall mean the object or underlying asset in a CFD which may be Currency

Pairs, Futures, Metals, Equity Indices, Stocks, Commodities or as determined by the Company from

time to time and made available on its Website.

"Underlying Market” shall mean the relevant market where the Underlying Asset of a CFD is traded.

"Website” shall mean the Company’s website at www.alvexo.com such other website as the

Company may maintain from time to time.

2.1. Words importing the singular shall import the plural and vice versa. Words importing the masculine

shall import the feminine and vice versa. Words denoting persons include corporations, partnerships,

other unincorporated bodies and all other legal entities and vice versa.

2.2. Paragraph headings are for ease of reference only.

2.3. Any reference to any act or regulation or Law shall be that act or regulation or Law as amended,

modified, supplemented, consolidated, re‐enacted or replaced from time to time, all guidance noted,

directives, statutory instruments, regulations or orders made pursuant to such and any statutory

provision of which that statutory provision is a re‐enactment, replacement or modification.

3. Application and Commencement

3.1. After the Client fills in and submits the Account Opening Application Form, together with all the

required identification documentation required by the Company for its own internal checks, the

Company will send him a notice informing him whether he has been accepted as a Client of the

Company. It is understood that the Company is not to be required (and may be unable under

Applicable Regulations) to accept a person as its Client until all documentation it requires has been

received by the Company, properly and fully completed by such person and all internal Company

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

checks (including without limitation anti‐money laundering checks, appropriateness or suitability

tests as the case may be) have been satisfied. It is further understood that the Company reserves the

right to impose additional due diligence requirements to accept Clients residing in certain countries.

3.2. The Agreement shall take effect and commence upon the receipt by the Client of a notice sent by the

Company informing the Client that he has been accepted as the Company’s Client or that a Trading

Account has been opened for him.

3.3. The client has the right to cancel the Agreement by giving the Company notice in writing within the

first thirty (30) days of the Client’s account activation. The Company will return to the Client any

amount the Client transferred to the Company, subject to the Client not having entered into any

trades via the Company’s platform(s).

3.4. The verification of the identity of the Client shall be completed within the designated timeframe of

thirty (30) days. Where the verification of the Client’s identity has not been completed during the

designated timeframe, the business relationship must be terminated and funds must be returned to

the initial source of funding. Where the Client has entered into any trades via the Company’s platform

which resulted in a loss, the remaining funds will be returned deducting any losses incurred. However,

in case of profits, the initial deposited amount will be returned and any profits will remain in the

trading account until the Client provides the required documentation for the verification of the

trading account.

3.5. Where the Agreement has not been cancelled, it will continue to be in effect until its termination, in

accordance with the provisions contained in the “Termination” section of this document.

4. Client Classification

4.1. The Company shall treat the Client as Retail Client by default. The Company offers to the client the

possibility to request reclassification. Where a Client requests different classification, he needs to

meet certain specified quantitative and qualitative criteria.

4.2. On the basis of the Client’s request, the Company undertakes an adequate assessment of the expertise,

experience, and knowledge of the Client to give reasonable assurance, in the light of the nature of

transactions or services envisaged that the Client is capable of making his/her own investment

decisions and understanding the risks involved. However, if the above-mentioned criteria are not

met, the Company reserves the right to choose whether to provide services under the requested

classification.

4.3. The client category will determine the level of protection afforded to the Client under applicable

legislation.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

A “Retail Client” is afforded with the highest regulatory protections available. Professional Clients are

considered to be more experienced, knowledgeable and sophisticated and able to assess their own

risk and are thus afforded fewer regulatory protections.

5. Assessment

5.1. In providing the Service of Reception and Transmission and Execution of Client Orders, the Company

is obliged under Applicable Regulations to seek information from a Client or Potential Client regarding

his knowledge and experience in the investment field relevant to the specific type of service or

Financial Instrument offered or demanded, so as to enable the Company to assess whether the

service or Financial Instrument is appropriate for the Client. Where the Client or potential Client elects

not to provide the information regarding his knowledge and experience, or where he provides

insufficient information regarding his knowledge and experience, the Company will not be able to

determine whether the service or Financial Instrument is appropriate for him. The Company shall

assume that information about his knowledge and experience provided from the

Client to the Company is accurate and complete and the Company shall have no responsibility to the

Client if such information is incomplete or misleading or changes or becomes inaccurate and the

Company will be deemed to have performed its obligations under Applicable Regulations, unless the

Client has informed the Company of such changes.

Suitability and Appropriateness

5.2. The Client hereby expressly acknowledges that CFD products in which Clients deal with through the

Services provided by the Company, are not intended to be presented by the Company as suitable for

the Client, and any comment or statement which may be made by the Company or any employee or

agent of the Company, including any affiliates, regarding such CFDs or any research disseminated by

the Company, should under no circumstances be considered to be an investment advice and should

not be received or relied upon as such, should under no circumstances be considered to be an

investment advice regarding CFDs or trading CFDs and should not be received or relied upon as such.

5.3. As the Company is acting on an execution only basis, when Clients submit their Orders, the Client

acknowledges they are solely responsible for making their own independent appraisal and

investigations into the risks of the Transaction. The Client represents they have sufficient knowledge,

and experience to make their own evaluation of the merits and risks of any transaction, including a

risk of losing all of their invested capital. The Company will give its Clients no warranty as to the

suitability of the CFDs traded under this Agreement and neither have nor assume any fiduciary duty

in the Company’s relations with its Clients.

Appropriateness Assessment - Professional Clients

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

5.4. Unless the company specifically advises the client that the Company will treat the client as a

Professional Client, the company will always categorize clients as a Retail Client. The client is entitled

to certain Client protections stipulated in the applicable regulations.

5.5. In cases where the client request that the company to categorizes the client as a Professional Client

instead of a Retail Client, the company may either: (a) allow the client to be re- categorized as per

their request in respect of any part or all of the clients dealings with the company, subject to any

documentation and other evidence as the company may require in order to verify the clients eligibility

with respect of such re-categorization and on such terms as the company may notify the client of

upon acceptance of the request or (b) the company may not agree to re-categorize the client as per

the request, refuse to enable this re-categorization due to the clients knowledge and expertise.

5.6. If the client is classified as a Professional Client and to the extent the company is required under

the Applicable Laws and Regulations to assess whether a Service or a Transaction is appropriate for

the client, the company is entitled under the Applicable Laws and Regulations to assume that the

client has sufficient knowledge, market sophistication and experience to understand the risks

involved in such Services or Transactions or types of Transactions or CFDs, and to make the clients

own evaluation of the merits and risks of any Transaction that the client may enter into.

5.7. Where the Company has undertaken the assessment of the clients knowledge and experience in

trading in Financial Instruments and has confirmed that the client is able to trade either as a

Professional Client or a Retail Client, clients will need to provide the company with the legalisation

information to undertake the company’s Know Your Client (“KYC”) regulatory obligations, including

to verify the identity, residency and economic profile.

Appropriateness Assessment - Retail Clients

5.8. If Clients are classified as Retail Client, the Company is required by Applicable Laws and Regulations

to assess Clients knowledge and experience in trading in complex financial instruments such as CFDs

and to assess whether such instruments are appropriate to the Client.

5.9. At the Account opening and registration stage the Client is required to provide the Company with

information regarding the Clients knowledge and experience, primarily with respect to trading in

complex Financial Instruments such as CFDs and the use of leverage so as to enable the Company

to comply with the obligations under the Applicable Laws and accept the Company’s Risk Disclosure

Statement.

5.10. The information required by the Company for the purposes of the appropriateness test may

be gathered by means of a standardized questionnaire or the Company may require answers to

questions over a conversation with its Clients, or the Company may use any other method or

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

combination of methods for the purpose of gathering such information. It is Clients responsibility to

ensure they provide the Company with complete and correct information in order to enable the

Company to carry out the appropriateness assessment. If the Company considers, in their

discretion that the responses provided are insufficient or are inconsistent or conflicting, the

Company may require further clarifications as to these responses or even reject the clients account.

5.11. The purpose of the appropriateness test is to enable the Company to assess Clients knowledge and

experience so as for the Company to be in a position to reasonably determine whether

complex Financial Instruments such as the CFDs are appropriate for each Client to invest in. As

such, Clients should consider carefully any warning which the Company gives to its Clients as a result

of making the appropriateness assessment. If the Client has any questions or requires any further

clarifications regarding the appropriateness assessment, they should contact the Company for such

further assistance and clarifications.

5.12. The Company reserves the right, at any time, to require its Clients to provide the Company with

additional or other information for the purposes of the appropriateness assessment, even after the

Company has confirmed successful completion of the appropriateness assessment. This may be

done in respect of:

a) The Company verifying through supporting documentation Clients knowledge and experience in

trading in complex Financial Instruments such as CFDs,

b) any proposed changes to the Leverage ratios Clients may trade with

c) in respect to a change to Clients circumstances which has come to the Company’s attention,

d) as part of any ongoing or bespoke monitoring activity carried out by the Company in compliance

with Applicable Laws and Regulations, or

e) in any other circumstances in which the Company may consider that it is reasonable or

appropriate for such information to be gathered.

5.13. When carrying out the appropriateness assessment, the Company has the right at its entire

discretion, to determine and allocate relevant weights to the questions submitted to Clients and to

Clients answers.

5.14. The Clients hereby represent and warrant they understand the purpose of the appropriateness test

the Company undertakes and the importance of providing the Company with full and correct

information for this purpose. Clients are warned and hereby accept, that if they provide incorrect

or incomplete information regarding their knowledge and experience in the investment field, this

will adversely affect the Company’s ability to carry out the appropriateness test correctly.

5.15. During the Clients on boarding process and based on the Company’s evaluation of Clients

knowledge and experience, clients will be classified as a Retail Client, Professional Client or as a

nonexperienced client to deal in complex Financial Instruments in which case the on boarding

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

process would have to be terminated. The Clients agree and accept the evaluation and their relevant

classification is entirely at the Company’s discretion, based on the information the Client has

provided the Company are in an accurate and comprehensive manner and that it is entirely at the

Company’s discretion and right to refuse to accept any person as a Client without the Company

having to provide any reasons or justification for this.

5.16. The Company acknowledges and agrees that in all cases the Client will be entitled to the protections

available under the Applicable Laws and Regulations as a Retail or Professional Client.

6. Leverage

By entering into this Agreement, Clients acknowledge, agree and accept that they understand the

concepts of Leverage.

6.1. Trading on leveraged capital means the Client can make trades with values that are significantly

higher than the funds they actually invest, which only serve as the Clients Margin. High Leverage can

significantly increase the potential return, but equally it can also significantly increase potential

losses. The leverage is specified as a ratio such as 1:100, 1:200, 1:300, 1:400 and 1:500 or such other

ratio that the Company may introduce from time to time based on applicable Laws and Regulations.

6.2. Clients from various regions or countries might be subjected to lower leverage allowance as

instructed by their local regulatory authorities

6.3. The Company reserves the right to apply leverage ratios to a particular asset class or part thereof

(e.g. the Commodities asset class) and not to individual financial instruments within such asset class.

6.4. Notwithstanding the provisions set out above, the Company may restrict the default and/or

any selected Leverage ratios at any time and without notice if the Company considers this to be in

the Clients best interest or this is required by applicable Laws and Regulations or the Company at its

entire discretion, considers it necessary having regard to prevailing or expected market conditions

and volatility.

6.5. Whilst the Company will endeavor to give Clients reasonable notice of such action, the Clients

acknowledge and agree that especially at times of increased actual or expected market volatility

caused by either foreseen or unforeseen political and economic events, the Company may proceed

to such changes whilst notifying its Clients of these only at the same time.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

7. Services

7.1. The Company offers the Client, on an execution-only basis, access to trading a number of instruments in

the form of CFDs (also referred to as ‘Leveraged Products’). Please visit the Company’s website for

detailed descriptions of the instruments the Company offers and the contract specifications.

7.2. The Company will act as ‘Matched-Principal’ at all times in relation to the Client’s trades and it will be

done on a non-advised basis.

7.3. Trading with the Company involves the provision of the following investment services from the

Company to the Client, subject to the Client’s obligations under the Agreement being fulfilled:

a) Reception and transition of Orders of the Client in Financial Instruments offered by the Company

from time to time.

b) Execution of Orders in Financial Instruments offered by the Company from time to time.

c) Cash/collateral management, according to paragraph 16 hereinafter.

d) Foreign Currency Services provided they are associated with the provision of the reception and

transmission service of paragraph 7.3(a) and (b).

7.4. It is agreed and understood that the Company offers its Services in relation to various Financial

Instruments. However, the Client may be allowed to trade only in one or some of those Financial

Instruments.

7.5. It is understood that when trading in CFDs, the Company shall not hold any Financial Instruments of

the Client and shall not be providing safekeeping and administration of Financial Instruments for the

account of Client or custodianship.

7.6. The Client understands that CFDs are derivative products, and therefore they will not be entitled to

own any underlying instrument. The Client also understands that no physical delivery of any

underlying asset shall occur.

7.7. The Client accepts that the Company is the only execution venue in relation to their trading activity

under the Agreement. Although the Company may transmit the Client’s orders for execution to

thirdparty liquidity providers through an electronic communication platform, contractually the

Company is the sole counterparty to the Client’s trades and any execution orders are done in the

Company’s name. Further information can be found in the ‘Best Execution Policy’. As of the date of

publishing this document, the Company has entered a Liquidity Provider Agreement with VPR Safe

Financial Group Limited and may make use of the above stated agreement at its sole discretion.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

7.8. The Client may trade during the Company’s normal trading hours for the specific financial instrument

during which the platform generates prices and during which the Client may give instructions or place

orders to trade a CFD on a financial instrument, as specified on the Company’s website from time to

time. The Client will only be able to trade during these trading hours specified on the Company’s

website for that relevant financial instrument only. It should be noted that certain financial

instruments have specific trading timeframes which can be found in the Trading Specifications on the

Company’s website. The Client is responsible for looking on the Company’s website for further details

prior to trading. The Client shall be notified of any Firm Holidays either through the internal e-mailing

system or via other means that the Company may from time to time employ.

7.9. The Company is entitled to refuse the provision of any investment services to the Client, at any time

the Company deems necessary, without being obliged to inform the Client of the reasons to do so.

8. Advice and Commentary

8.1. The Company will not advise the Client about the merits of a particular Order or give him any form of

investment advice and the Client acknowledges that the Services do not include the provision of

investment advice in Financial Instruments or the Underlying Markets or Assets. The Client alone will

decide how to handle his Client Account and place Orders and take relevant decisions based on his

own judgement.

8.2. The Company will not be under any duty to provide the Client with any legal, tax or other advice relating

to any Transactions. The Client may wish to seek independent advice before entering into a

Transaction.

8.3. The Company may, from time to time and at its discretion, provide the Client (or in newsletters which it

may post on its Website or provide to subscribers via its Website or otherwise) with information,

news, market commentary or other information but not as part of its Services to the Client. Where it

does so:

a) The Company will not be responsible for such information.

b) The Company gives no representation, warranty or guarantee as to the accuracy, correctness or

completeness of such information or as to the tax or legal consequences of any related Transaction.

c) This information is provided solely to enable the Client to make his own investment decisions and

does not amount to investment advice or unsolicited financial promotions to the Client. (d) If the

document contains a restriction on the person or category of persons for whom that document is

intended or to whom it is distributed, the Client agrees that he will not pass it on to any such person

or category of persons.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

d) The Client accepts that prior to dispatch, the Company may have acted upon it itself to made use of

the information on which it is based. The Company does not make representations as to the time of

receipt by the Client and cannot guarantee that he will receive such information at the same time as

other clients.

8.4. It is understood that market commentary, news, or other information provided or made available by

the Company are subject to change and may be withdrawn at any time without notice.

8.5. The Company does not provide investment, financial, legal, tax or regulatory advice nor does it

provide any other form of recommendation. The Client understands that they shall make their own

assessment of any transaction prior to entering into a trade, and shall not rely on any opinion,

material or analysis provided by the Company or any of the Company’s affiliates, employees, or other

related parties as being advice or recommendation. If the Client is unsure whether they should

proceed with the Agreement, they may seek independent advice.

8.6. The company does not offer investment research, and any other material containing market analysis

is considered marketing communication and should not be constructed as advice, recommendation

or research.

9. Platform

9.1. Following the Client’s account activation, they will be able to:

a) Download and install (where applicable) the trading platform(s) (the ‘Software’), or where the Client

chooses to use a web-based version of the Software (where available), the Client should ensure they

are accessible and operational.

b) Use their Access Codes to log in to the Software, as well as the Company’s Client Dashboard from

where they can view their personal information and trading activity. The Client is responsible for

maintaining or changing their password at all times. It is also their responsibility to keep any

correspondence from the Company regarding their Access Codes private and confidential.

9.2. Subject to the Client’s obligations under the Agreement being fulfilled, the Company hereby grants

the Client a limited license, which is non‐transferable, non‐exclusive and fully recoverable, to use the

Platform(s) (including the use of the Website and any associated downloadable software available

from time to time) in order to place Orders in a particular Financial Instrument(s). The Company may

use different Platforms depending on the Financial Instrument.

9.3. The trading Platform, which may have been developed by a third party, is provided ‘as is’. The

Company will ensure, but not guarantee, that the Software supports data security protocols

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

compatible with those used by the Company. The Company also cannot guarantee that the Software

is free of any errors or deficiencies.

9.4. The Company will, to a reasonable extent, maintain the trading Platform and any other related

systems up to date. The Company and/or any relevant third party may perform this maintenance

from time to time which includes shutting down, restarting and/or refreshing the servers to ensure,

or procure to ensure the effective and efficient operation of the Software. These actions may cause

the Software to be inaccessible and/or inoperative for a period of time, therefore the Client accepts

that the Company bears no responsibility for any loss, including financial loss and/or loss of

opportunity due to maintenance and/or any action or omission of the Company and/or the third party

software provider.

9.5. The Client is solely responsible for providing and maintaining the compatible equipment necessary to

access and use the Platform(s), which includes at least a personal computer or mobile phone or tablet

(depending on the Platform used), internet access by any means and telephone or other access line.

Access to the internet is an essential feature and the Client shall be solely responsible for any fees

necessary in order to connect to the internet.

9.6. The Client represents and warrants they have installed and implemented appropriate means of

protection relating to the security and integrity of their computer or mobile phone or tablet and they

have taken appropriate actions to protect their system from computer viruses or other similar

harmful or inappropriate materials, devices, information or data that may potentially harm the

Website, the Platform(s) or other systems of the Company. The Client further undertakes to protect

the Company from any wrongful transmissions of computer virus or other similarly harmful or

inappropriate material or device to the Platform(s) from his personal computer or mobile phone or

tablet.

9.7. The Company will not be liable to the Client should their computer system or mobile phone or tablet

fail, damage, destroy and/or format his records and data. Furthermore, if the Client incurs delays and

any other form of data integrity problems that are a result of their hardware configuration or

mismanagement, the Company shall not be liable.

9.8. The Company will not be liable for any such disruptions or delays or problem in any communication

experienced by the Client when using the Platform(s).

9.9. Orders with the Company are placed on the Platform(s), with the use of Access Data through the

Client’s compatible personal computer connected to the internet. It is agreed and understood that

the Company will be entitled to rely and act on any Order given by using the Access Data on the

Platform(s) or via phone, without any further enquiry to the Client and any such Orders will be binding

upon the Client.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

9.10. The Company will endeavor to make the Software and any other systems available when required by

the Client, but cannot guarantee their continuous availability at all times for the following reasons,

including but not limited to:

a) Failures and/or errors, including of technological nature such as failure with internet connectivity

which may affect the access to the Software, which either The Client or The Company rely on;

b) Suspension of service availability due to maintenance repairs, updates, developments and other

issues outside of our control. The Company will exercise reasonable efforts and other issues outside

normal trading hours. Where this is not possible, the Company will endeavor, within reason, to

provide the Client with prior notice.

9.11. Further to the above, the Client is responsible for ensuring that they are able to access the Company’s

Software when they need to and in the times when it is available. The Client’s responsibility extends

to ensuring they have access to a reliable internet connection, and maintaining any devices used to

this end.

10. Intellectual Property

10.1. The Platform(s), all copyrights, trademarks, patents, service marks, trade names, software code, icons,

logos, characters, layouts, trade secrets, buttons, color scheme, graphics and data names are the sole

and exclusive Intellectual Property (IP) of the Company or of third parties and are protected by local

and international intellectual property laws and treaties. This Agreement does not convey an interest

in or to the Platform(s) but only a right to use the Platform(s) according to the terms of this

Agreement. Nothing in this Agreement constitutes a waiver of the Company’s intellectual property

rights.

10.2. Under no circumstances shall the Client obscure or remove any copyright, trademark or any other

notices from any of the Company’s IP or Website or Platform(s).

10.3. It is understood that the Company may offer its Services under different trademarks and websites.

The Company owns all the images displayed on its Website, the Platform(s) and downloadable

software and material. The Client may not use these images in any way other than the manner which

the Company provides them for.

10.4. The Client is permitted to store and print the information made available to him through the

Company’s Website or Platform(s) including documents, policies, text, graphics, video, audio,

software code, user interface design or logos. The Client is not permitted to alter, modify, publish,

transmit, distribute, otherwise reproduce commercially exploit that information, in whole or in part,

in any format to any third party without the Company’s express written consent.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

11. Prohibited Actions

11.1. It is absolutely prohibited for the Client to take any of the following actions in relation to the

Platform(s):

a) Use any software, which applies artificial intelligence analysis to the Company’s systems and/or

Platform(s).

b) Intercept, monitor, damage or modify any communication which is not intended for him.

c) Use any type of spider, virus, worm, Trojan‐horse, time bomb or any other codes or instructions that

are designed to distort, delete, damage or disassemble the Platform(s) or the communication system

or any system of the Company.

d) Send any unsolicited commercial communication not permitted under applicable law or Applicable

Regulations.

e) Do anything that will or may violate the integrity of the Company computer system or Platform(s) or

cause such system(s) to malfunction or stop their operation.

f) Unlawfully access or attempt to gain access, reverse engineer or otherwise circumvent any security

measures that the Company has applied to the Platform(s).

g) Any action that could potentially allow the irregular or unauthorized access or use of the Platform(s).

11.2. Should the Client engage in any trading strategies with the objective of exploiting such

misquotation(s) or act in bad faith (commonly known as ‘sniping’), or should the Company determine,

their sole discretion, and in good faith, that the Client or any representative of theirs trading on their

behalf is taking advantage, benefitting, attempting to take advantage or to benefit of such

misquotation(s) or that the Client is committing any other improper or abusive trading act, including

without limitation the following:

a) Fraud/illegal actions that led to the transaction;

b) Arbitrage trading, such as “Swap Arbitrage” “Latency Arbitrage” or “Bonus Arbitrage” on Prices

offered by the Company’s platforms

c) Engage in unusual transactions such as scalping i.e., enter into positions for an arbitrarily short period

of time (namely less than five (5) minutes) and/ or exhibit trading patterns involving what the

company considers to be sudden and significant changes in trading volume;

d) Under no circumstances is the client allowed to use an IP address other than the IP address of their

geolocation, including the use of a Virtual Private Network (“VPN”). Shall the client wish to use a

different IP address for any reason, the Company should be notified immediately.

e) Orders placed based on manipulated Prices as a result of system errors or system malfunctions

f) Arbitrage trading on Prices offered by the Company’s platform as a result of systems errors and/or

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

g) Coordinated transactions by related parties in order to take advantage of systems errors and delays

on systems updates.

h) Orders placed on the basis of privileged confidential information

The Company shall have the right to take any of the following actions: a)

Adjust the Price Spreads available to the Client; and/or

b) Restrict the Client’s access to streaming, instantly tradable quotes, including providing manual

quotation only; introduce time delays of up to 6 seconds between the Client’s placing of the order

and the order opening on the Electronic Trading Platforms (to prevent scalping); and/or

c) Obtain from the Client Account any historic trading profits that the Client has gained through such

abuse of liquidity as determined by the Company at any time during the Company and Client’s trading

relationship; and/or

d) Reject an order or to cancel a trade; and/or

e) Immediately terminate this Agreement.

11.3. Should the Company reasonably suspect that the Client has violated the terms of paragraph 11.1, it

is entitled to take one or more of the counter measures of paragraph 31 of this Agreement.

12. Safety

12.1. The Client agrees to keep secret and not to disclose his Access Data or Client Account number to any

third person.

12.2. The Company only accepts instructions from The Client and/or their Authorized Representatives

pursuant to a duly executed ‘Power of Attorney’. For the avoidance of doubt, Authorized

Representatives shall not be considered Clients of the Company. However, the Company will consider

any instructions from an Authorized Representative as coming directly from the Client, and the

Company may act upon such instructions without the need to confirm their authenticity or validity.

12.3. In addition to anything else specified above, the Company may rely on any instructions coming from

any person in possession of the Client’s Access Codes as if these instructions were coming from the

Client, without the Company making any further enquiry.

12.4. The Client is responsible for keeping any information regarding their dealings with the Company,

private and confidential. The Company will bear no responsibility in the event that any person attains

unauthorized access to any information regarding the Client’s dealings with the Company, where that

information is:

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

a) Held by the Client

b) Being transmitted via electronic or any other means, by the Client to the Company and/or any other

party authorized by the Company

c) Being transmitted via electronic or any other means, by the Company to the Client and/or any

Authorized Representative.

12.5. If, under any circumstances, the Client reveals their Access Codes to any person, whether

intentionally or unintentionally, the Company shall bear no responsibility for any loss that may arise,

including, but not limited to financial and/or loss of opportunity due to your actions and/or omissions.

12.6. The Client agrees to notify the Company immediately if he knows or suspects that his Access Data or

Client Account number have or may have been disclosed to any unauthorized person. The Company

will then take steps to prevent any further use of such Access Data and will issue replacement Access

Data. The Client will be unable to place any Orders until he receives the replacement Access Data.

The Client accepts that the Company is unable to identify any instances where a person, other than

the Client or their Authorized Representative (where applicable), gained access to their Software or

information, including electronic addresses, electronic communication, personal data, Access Data

and Client Account number when the above are transmitted between the parties or any other party,

using the internet or other network communication facilities, post, telephone, or any other electronic

means, with their credentials without their express consent.

12.7. The Client agrees that he will co‐operate with any investigation the Company may conduct into any

misuse or suspected misuse of his Access Data or Client Account number.

12.8. The Company reserves the right to revoke the Client’s access and/or the access of any Authorized

Representative to the Software at any time, where they deem necessary and/or deactivate the

Client’s Account, without having any obligation to the Client.

12.9. Where the Client has not carried any activity and/or transactions for a period of time, as determined

within reason by the Company, the Company reserves the right to carry out additional checks and/or

request additional documentation form the Client before they are allowed to resume any activity

with the Company.

13. Placement and Execution of Orders

13.1. Orders placed via the below mentioned means will be placed by the Company on the Electronic

Trading System of the Company.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

The Client may place Orders on the Platform(s) by using their Access Data issued by the Company for

that purpose and provided all the Essential Details are given.

13.2. Where information has not been transmitted to the Company via approved means, or where the

Client has misinterpreted any instruction and/or information, it is the Client’s responsibility to make

the necessary amendments and the Company will bear no responsibility for any loss, be it financial

or of opportunity in connection to said instruction.

13.3. Orders are executed according to the Summary of Best Interest and Order Execution Policy, which are

binding on the Client.

13.4. The Company will use reasonable efforts to execute an Order, but it is agreed and understood that

despite the Company’s reasonable efforts transmission or execution may not always be achieved at

all for reasons beyond the control of the Company.

13.5. The Company bears no responsibility for any loss that arises as a result of delayed or unreceived

communication sent by the Company to the Client.

13.6. Where the Client have appointed an Authorized Representative to deal with the Company on their

behalf, and they wish to cancel his/her appointment they must notify the Company in writing with 2

days’ notice. Until the Company receives the said notice, any instructions the Company may receive

from the Authorized Representative shall

a) Be deemed valid

b) Fully commit the Client

13.7. The Company shall provide the Client with adequate reporting on his Orders. For this reason, the

Company will provide the Client with an online access to his Client Account via the Platform(s) used

by the Client, which will provide him with sufficient information in this respect. The Client

understands and agrees that such reports are deemed to be reports provided by the Company to the

Client in a durable medium. The Company might not provide the Client with statements of account

in relation to the financial instruments traded through other than what is stated above. If the Client

has a reason to believe that the report is wrong or if the Client did not receive any report when they

should, the Client shall contact the Company ten Business Days from the date the Company of the

Order was sent or ought to have been sent (in the event that a Confirmation was not sent). If the

Client expresses no objections during this period, the content is considered as approved by him and

shall be deemed conclusive.

13.8. Orders may be placed within the normal trading hours of the Company, available on its Website, as

amended from time to time. The Client may choose to communicate with the Company for support

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

and any instructions, other than orders, in any of the languages available on the the Company’s

website during business hours.

13.9. Except where the Software permits, all orders to trade the financial instruments the Company offers

are final and cannot be cancelled or deleted, unless the Company expressly agrees to such

cancellation or deletion and/or unless otherwise provided in any of the Company’s legal

documentation.

14. Decline of Client’s Orders

14.1. Without prejudice to any other provisions herein, the Company is entitled, at any time and at its

discretion, without giving any notice or explanation to the Client to restrict the Client’s trading

activity, to cancel Orders, to decline or refuse to transmit or execute any Order of the Client, and the

Client has no right to claim any damages, specific performance or compensation whatsoever from

the Company, in any of the following cases:

a) Internet connection or communications are disrupted.

b) In consequence of request by regulatory or supervisory authorities of the Republic of Seychelles or a

court order or antifraud or anti‐money laundering authorities.

c) Where the legality or genuineness of the Order is under doubt.

d) A Force Majeure Event has occurred.

e) In an Event of Default of the Client.

f) The Company has sent a notice of Termination of the Agreement to the Client.

g) The system of the Company rejects the Order due to trading limits imposed.

h) Under abnormal market conditions.

i) The Client does not hold adequate funds in his Balance for the specific Order.

15. Events of Default

15.1. Each of the following constitutes an "Event of Default”:

a) The failure of the Client to perform any obligation due to the Company.

b) If an application is made in respect of the Client pursuant to the a Insolvency Act,2013 of the Republic

of Seychelles or any equivalent act in another Jurisdiction (if the Client is an individual), if a

partnership, in respect of one or more of the partners, or if a company, a receiver, trustee,

administrative receiver or similar officer is appointed, or if the Client makes an arrangement or

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

composition with the Client’s creditors or any procedure which is similar or analogous to any of the

above is commenced in respect of the Client.

c) The Client is unable to pay the Client’s debts when they fall due.

d) Where any representation or warranty made by the Client in paragraph 23 is or becomes untrue.

e) The Client (if the Client is an individual) dies or is declared absent or becomes of unsound mind.

f) Any other circumstance where the Company reasonably believes that it is necessary or desirable to

take any action set out in paragraph 31.

g) An action set out in paragraph 31.1 is required by a competent regulatory authority or body or court.

h) The Company reasonably considers that the Client involves the Company in any type of fraud or

illegality or breach of Applicable Regulations or the Company is placed at risk of being involved in any

type of fraud or illegality or breach of Applicable Regulations if it continues offering Services to the

Client, even when this is not due to the Client’s wrongdoing.

i) The Company reasonably considers that there is a material violation by the Client of the requirements

established by legislation of the Republic of Seychelles or other countries having jurisdiction over the

Client or his trading activities, such being materiality determined in good faith by the Company.

j) If the Company suspects that the Client is engaged into money laundering activities or terrorist

financing or card fraud or other criminal activities.

k) The Company reasonably suspects that the Client performed a prohibited action as set out in

paragraph 14.1.

l) The Company reasonably suspects that the Client performed abusive trading such as, but not limited

to, Snipping, Scalping, Pip‐hunting, Hedging, trading or playing the gap, opening a Position or placing

"buy stop” or "sell stop” Orders prior to the release of financial data, arbitrage, manipulations or a

combination of faster/slower feeds.

m) The Company reasonably suspects that the Client opened the Client Account fraudulently.

n) The Company reasonably suspects that the Client performed forgery or used a stolen card to fund his

Client Account.

15.2. If an Event of Default occurs the Company may, at its absolute discretion, at any time and without

prior Written Notice, take one or more of the following actions:

a) Terminate this Agreement immediately without prior notice to the Client.

b) Cancel any Open Positions.

c) Temporarily or permanently bar access to the Platform(s) or suspend or prohibit any functions of the

Platform(s).

d) Reject or Decline or refuse to transmit or execute any Order of the Client.

e) Restrict the Client’s trading activity.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

f) In the case of fraud, reverse the funds back to real owner or according to the instructions of the law

enforcement authorities of the relevant country.

g) Cancel or reverse any profits gained through abusive trading or the application of artificial intelligence

in the Client Account.

h) Take legal action for any losses suffered by the Company.

16. Client Money Handling Rules

16.1. The Company will promptly place any Client money it receives into one or more segregated account(s)

with reliable financial institutions (i.e. an affiliate, a bank, a market, a settlement agent, a clearing

house or OTC counterparty) and the Client funds will be segregated from the Company’s own money

and cannot be used in the course of its business. The Client money shall be treated, at all times, in

accordance with the applicable ‘Client Money’ rules, as amended from time to time.

16.2. The Company will deposit the Client money in one or more segregated accounts held with a financial

institution, separated from the Company’s money. This means that all Client money is treated as

belonging to the Company’s clients and under no circumstance they will use it to meet any of their

obligations, at any time. Client money will be pooled with money belonging to other clients in a

Segregated Account, which shall act as an omnibus account. Therefore, no single client will have a

claim against a specific sum in a specific account in the event of insolvency. Any client’s claim shall be

against the money held in the Segregated Account.

16.3. The third party to whom the Company will pass money may hold it in an omnibus account and it may

not be possible to separate it from the Client’s money, or the third party’s money. In the event of the

insolvency or any other analogous proceedings in relation to that third party, the Company may only

have an unsecured claim against the third party on behalf of the Client, and the Client will be exposed

to the risk that the money received by the Company from the third party is insufficient to satisfy the

claims of the Client with claims in respect of the relevant account. The Company does not accept any

liability or responsibility for any resulting losses.

16.4. The Company will not pay any interest on any Client Money held on the Client’s behalf, regardless of

whether the Company receives interest on those deposits from the financial institution(s) with which

Client Money is held.

16.5. The Company will exercise reasonable skill, care and diligence in the selection, appointment and

periodic review of the financial institutions with which they will hold Client Money, in accordance

with their regulatory obligations. To this end, the Company takes into account the credit rating of the

institution(s) prior to depositing any Client Money, and takes reasonable steps to periodically monitor

their credit risk. The Company may use multiple institutions to ensure diversification and allocate

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

internal percentage limits for each institution they decide to use. The Company will give instructions

to the institution(s) regarding the transfer and movement(s) of Client Money. Where the Client has

an open position, the Company reserves the right to set-off any unrealized losses incurred against

any of the Client Money held by the Company, in any account. This means that the Company may

transfer any or part of any unrealized losses incurred by the Client from the Segregated Account to

an account ofthe Company. Conversely, the Company may transfer any unrealized profits incurred by

the Client as a result of an open position from an account of theirs to the Omnibus Account.

16.6. The Company will carry out reconciliation of funds at the close of each business day, and the Company

will proceed with any required transfer to or from the Segregated Account on the next business day,

unless this is not possible for any reason.

16.7. It is agreed that the Company shall have the right to transfer the Client Money to successors or

assignees or transferees or buyers, with 15 Business Days prior Written Notice to the Client for the

purposes of paragraph 31.2.of the Client Agreement.

17. Client Accounts, Deposits and Withdrawals/Refunds

17.1. The Company shall open one or more Client Account(s) for the Client to allow him to place Orders in

particular Financial Instruments.

17.2. It is agreed and understood that the types of the different Client Accounts offered by the Company

and the characteristics of such Client Accounts are found on the Website and are subject to change

at the Company’s discretion and according to paragraph 30 hereunder.

17.3. The Client Account shall be activated upon the Client depositing the minimum initial deposit of €250

or $250, according to their account currency, as determined and amended by the Company in its

discretion from time to time. The minimum initial deposit may vary according to the type of Client

Account offered to the Client.

17.4. If the Client makes a deposit, the Company shall credit the relevant Client Account with the relevant

amount actually received by the Company within one Business Day following the amount cleared in

the bank account of the Company.

17.5. If the funds sent by the Client are not deposited in the Client Account when they were supposed to,

the Client shall notify the Company and request from the Company to make a banking investigation

of the transfer. The Client agrees that any charges of the investigation shall be paid by the Client and

deducted from his Client Account or paid directly to the bank performing the investigation. The Client

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

understands and agrees that in order to perform the investigation the Client shall have to provide the

Company with the requested documents and certificates.

17.6. The Client has the right to withdraw their funds equal to the free Margin available in their Account(s),

subject to any applicable restrictions regarding its operation, and any other right or limitation on such

withdrawal, As appearing in this document and/or in any other leagal document available on this

website. The minimum withdrawal amount should exceed the amount of €100 or $100.

17.7. Any transfers shall only be effective after the Company’s systems have made the relevant credit or

debit of the funds to the relevant Account(s), and whilst the Company will make all reasonable efforts

ensure any transfers are made effective in a timely manner, the Company cannot guarantee how long

this process may take. The Company will not be liable for any delays or other losses that may arise if,

for instance, the Client provided the Company with wrong or incomplete information.

17.8. Any money the Client transfers to the Company for the purposes of funding their Account shall be

deposited in their Account on the Value Date, net of any transfer fees or other charges imposed by

the financial institution(s), or any intermediary involved in the process of sending or receiving the

funds. The Company may, at their sole discretion and under no obligation, credit funds which are still

in transfer before the Value Date to the Client’s Account. The Company shall not be held liable for

any delay where the cause is outside their control.

17.9. The Company shall deposit funds into the Client’s Account only after they are satisfied, amongst other

criteria, that the funds are being sent by the Client or the Client’s Authorized Representative from an

account in their name, and that the funds do not breach any term contained within the Agreement

and/or the law.

17.10. The Company has the right to request additional information and/or documentation in order to be

satisfied that the Client’s dealings with the Company, including, but not limited to deposits and

withdrawals are legitimate and/or for any other reason to comply with the Company’s regulatory

obligations. The Client understands and accepts that under such circumstances there may be a delay

with processing the transaction, and/or the transaction may be rejected.

17.11. Upon the Company receiving an instruction from the Client to withdraw funds from the Client

Account, the Company shall pay the said amount within four (4) to seven (7) Business Days, if the

following requirements are met:

a) The withdrawal instruction includes all required information;

b) The instruction is to make a transfer to the originating account (whether that is a bank account, a

payment system account etc.) from which the money was originally deposited in the Client

Account;

c) The account where the transfer is to be made belongs to the Client;

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

d) At the moment of payment, the Client’s Balance exceeds the amount specified in the withdrawal

instruction including all payment charges;

e) There is no Force Majeure event which prohibits the Company from effecting the withdrawal.

f) Withdrawals will only be made at a source in your name. Note that some banks and credit card

companies may take time to process payments, especially in currencies where a correspondent bank

is involved in the transaction.

g) Please note that a client's failure to complete the Company's due diligence procedure including all

requested documentation to the Company's full satisfaction may affect the client's ability to

withdraw any and/or all of his funds.

h) If you request a withdrawal of an amount from your Account and we cannot fully comply with your

request without closing some and/or all of your open positions, we will not comply with the request

until you have closed sufficient positions to allow the Company to make the withdrawal.

17.12. It is agreed and understood that the Company will not accept third party or anonymous payments in

the Client Account and will not to make withdrawals to any other third party or anonymous account.

17.13. Further, where the Company is not satisfied as to the above and reject an incoming transaction, they

reserve the right to return the funds to the sender net of any transfer fees or charges which may

incur. Any refund will be sent to the same source from where the funds were received. The Company

will only deviate from this policy where they believe, at their sole discretion, that this is necessary.

17.14. It is the Company’s policy to ensure that all withdrawals, either in part or in full of the funds the Client

deposits with them is sent to the same source where the funds came from. Where the Company is

unable to do so, for whatever reason, and subject to any restriction under the regulatory regime, the

Company shall return the funds as requested in part or in full, net of any transfer fees, charges or

other deductions incurred by the Company.

17.15. The Company reserves the right to accept or decline any funding and/or withdrawal request by the

Client depending on the payment method the Client chooses, and they may suggest to the Client an

alternative for their request.

17.16. Further, the Company reserves the right to decline any funding and/or withdrawal request where

they believe that such request may lead to a breach of any legal and/or regulatory obligation. This

includes instances where the Company is not satisfied with the documentation provided by the

Client. In this case, the Company reserves the right to reverse the transaction in part or in full, net of

any transfer fees, charges or other deductions incurred by them. The Client understands that there

may be instances where the Company will be unable to provide the Client with an explanation as to

why they cannot proceed with their request.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

17.17. The Client may send the request for internal transfer of funds to another Client Account held by him

with the Company. Internal transfers shall be subject to the Company’s policy from time to time.

17.18. Where the Client holds funds in different Accounts with the Company, the Company may merge those

funds from time to time and without the Client’s permission.

17.19. Where the Client holds several Accounts with the Company, and the Company reverses any

transaction from the Client for any reason, the Company may merge the Client’s funds held in those

Accounts, as described above.

17.20. The Client shall make any requests relating to the administration of their Account(s) via their Client

Dashboard.

17.21. The Company will take reasonable steps to ensure keeping the Client informed about the progress of

any funding and/or withdrawal request, specifically in relation to processing times and any required

documentation that if not in place may result in delays. The Client understands that there may be

instances where the Company cannot guarantee these times because of events outside of their

control.

17.22. Where the Client receives money from the Company by mistake, the Client agrees to hold such an

amount of money in trust for the benefit of the Company or the beneficial owner. In the event the

Client uses any funds sent to them by mistake, the Company will have a claim on those funds,

together with any profit derived from the use of those funds, on behalf of the beneficial owner. In

the same way, the Company shall not compensate the Client for any losses incurred by the Client as

a result of them using the said funds. The claim for the full amount shall remain.

17.23. Where the Company is required to do so by law and/or any applicable rules, they reserve the right to

deduct any amount from the Client’s Account(s).

17.24. The Company reserves the right to set-off any liability of them under the Agreement, whether present

or future, liquidated or unliquidated. Where the liabilities to be set-off are expressed in different

currencies, the company may convert said liabilities at a market rate of exchange.

17.25. Where the Company nets-off any amount due by deducting it from the Client’s Account(s), the

Company will consider the obligation as satisfied and discharged. The Company reserves their right

on any obligation which cannot be considered satisfied.

17.26. The Company does not process any refunds. In this respect, Clients are urged to refer to and follow

the Company’s withdrawal procedures, as described in the provisions of this Section.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

18. Inactive and Dormant Client Accounts

18.1 If the Client Account exhibits no activity including deposits, withdrawals, or trading transactions for a period

of one (1) month or more, the Company may impose a monthly inactivity fee. This fee compensates for

maintaining the availability of the Client Account.

18.2 A Client Account is liable for such fees as per the fee schedule communicated by the Company from time to

time. The Company may automatically deduct these fees from the funds held in the Client Account. The

inactivity fee increases as the duration of inactivity extends, as detailed in the fee schedule below.

18.3 Fee Schedule

The following table outlines the inactivity fees based on the period of inactivity. Fees are denoted in USD or the

currency equivalent of the Client Account, calculated at the prevailing exchange rate on the day of assessment:

Period of Inactivity Monthly Account Inactivity Fee

0 to 1 month $0

1 to 2 months $100

2 to 3 months $250

3 to 4 months $500

4 to 5 months $750

5 to 6 months $1,500

6 to 12 months $2,000

Over 12 months $2,500 (dormancy fee per month)

18.4 Reactivation of Dormant Account

If there is no client-initiated activity for 12 months, the Client Account is deemed dormant, incurring a monthly

dormancy fee of $2,500. To reactivate a dormant account, contact the Company and pay a reactivation fee of

$2,500.

18.5 Deductions for Inactivity

The Company also reserves the right to remove any active bonuses from the Client Account during periods of

inactivity, along with any profits gained from such bonuses.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

19. Fees

19.1. Prior to entering into any transaction with the Company via the Client Dashboard or otherwise, the

Client should ensure they have considered any and all applicable charges such as Spread(s),

Commissions, Handling Fee(s) and Swap(s), which are available on the Website. It is the Client’s

responsibility to ask for further clarifications should they require so. Any applicable charges shall be

instantly deducted from the Client Account(s). For the Client’s convenience, they may find all costs

and associated charges and how they may pay for them by using the Company’s interactive cost

calculation tool available on the Website.

19.2. Charges may not all be represented in monetary terms, but may also appear in other units such as

pips, the value of which can vary depending on the instrument. The Client will be able to find the

value of a pip across all of the Company’s instruments on the Website, by accessing the Trading

Specifications section on the Website (information for all of the asset classes can be found in separate

tabs).

19.3. The Company reserves the right to change, from time to time, any of the charges applicable to the

Client’s dealings with the Company. The Company will provide the Client with prior written notice

where they deem the changes to be material, unless such change comes as a result of an unforeseen

market circumstance, where the Company may notify the Client on or after the event. The Client will

find the most up-to-date information about the Company’s charges on the Website.

19.4. In the event the Client is dissatisfied with any changes the company may make to their charges, the

Client may contact the Company’s Compliance Department, and/or terminate the Agreement in

accordance with the provisions contained herein.

19.5. For Swaps, depending on the position held and the prevailing interest rates of the currency pair

involved in a transaction, the Client Account may be credited or debited with financing. The operation

is conducted at 23:59 (Server Time) and the resulting amount is automatically converted into the

Client’s Balance Currency.

19.6. Swap fees are charged on every open position (open trade) that would be left overnight for every

business day the trade remains open. Equity and Cryptocurrencies positions that remain open at the

end of Friday's business day will be processed for three days in advance. Open positions in all other

trading instruments that remain open at the end of Wednesday's business day will also be processed

for three days in advance. Swap fees differ on every instrument based on their trading specifications

that can be found on the Company’s website.

19.7. The Company charges its own interest rates, based on the overnight rate provided by our LP’s. The

Company updates their rates as often as they deem necessary.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

19.8. For some payment methods there are transaction fees. Where the Client engages in deposit and

withdrawal activity without entering into any trading activity with the Company, the Company

reserves the right to impose any fees or charges with regards to specific payment methods as the

Company deems necessary.

19.9. Should the Company pay or receive any fees or inducements for the introduction of the Client, it shall

notify the Client according to Applicable Regulations.

19.10. The Client undertakes to pay all stamp expenses relating to this Agreement and any documentation

which may be required for the carrying out of the transactions under this Agreement.

20. Taxation

20.1. It is agreed and understood that the Client shall be solely responsible for all filings, tax returns and

reports which should be made to any relevant authority, whether governmental or otherwise, and

for payment of all taxes (including but not limited to any transfer or value added taxes), arising out

of or in connection with his trading activity with the Company hereinafter.

20.2. Investing in financial instruments may be subject to tax depending on the jurisdiction where the Client

is a resident. However, this will depend on the Client’s personal circumstances. The Client should seek

for independent tax advice if they are unsure on how this may affect them, as the Company does not

provide any financial advice, including tax advice.

20.3. The Client understands that tax laws are subject to change, and in the event they do, the Company

reserves the right to debit from the Client Account any tax payment, including, but not limited to

stamp duty, capital gains tax or other forms of tax which may be levied in relation to the Client’s

transactions with the Company.

20.4. The Client understands that certain transactions in certain financial instruments may carry a tax

obligation under the Financial Transaction tax regime, stamp duty, transfer tax, dividend tax,

withholding tax or other taxes or duties in any jurisdiction. Where there is such tax obligation the

Company shall pass it on to the Client by debiting from the Client Account.

21. Personal Data and Confidentiality

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

21.1. The Company is registered with the Personal Data Protection Commissioner’s Office for the purposes

of personal data processing. Therefore, the Client’s personal data is kept and handled in accordance

with the Data Protection Law 138 (I) 2001, as amended from time to time.

21.2. By entering into the Agreement, the Client provides the Company consent to store and process the

data they provided the Company with upon registering for an Account and/or throughout their

relationship. This includes any data which may be considered sensitive. The Client has the right to

withdraw their consent at any time by notifying the Company in writing. However, as the Company

may not be able to provide the Client with their services, should the Client choose to do so, the

Company reserves the right to refuse to enter into, or terminate the Agreement. The Client

understands that the Company is required to keep all records of the Client’s data and dealings with

them for as long as necessary under the regulatory regime.

21.3. The Company may collect client information directly from the Client (in his completed Account

Opening Application Form or otherwise) or from other persons including, for example, the credit

reference agencies, fraud prevention agencies, banks, other financial institutions, third

authentication service providers and the providers of public registers.

21.4. Client information which the Company holds is to be treated by the Company as confidential and will

not be used for any purpose other than in connection with the provision, administration and

improvement of the Services, anti‐money laundering and due diligence checks, for research and

statistical purposes and for marketing purposes. Information already in the public domain, or already

possessed by the Company without a duty of confidentiality will not be regarded as confidential.

21.5. The Company has the right to disclose Client information (including recordings and documents of a

confidential nature, card details) in the following circumstances:

a) Where required by law or a court order by a competent Court.

b) Where requested by FSA or any other regulatory authority having control or jurisdiction over the

Company or the Client or their associates or in whose territory the Company has Clients.

c) To relevant authorities to investigate or prevent fraud, money laundering or other illegal activity.

d) To credit reference and fraud prevention agencies, third authentication service providers, banks and

other financial institutions for credit checking, fraud prevention, anti‐money laundering purposes,

identification or due diligence checks of the Client. To do so they may check the details the Client

supplied against any particulars on any database (public or otherwise) to which they have access.

They may also use Client details in the future to assist other companies for verification purposes. A

record of the search will be retained by the Company.

e) To the Company’s professional advisors provided that in each case the relevant professional shall be

informed about the confidential nature of such information and commit to the confidentiality herein

obligations as well.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

f) To other service providers who create, maintain or process databases (whether electronic or not),

offer record keeping services, email transmission services, messaging services or similar services

which aim to assist the Company collect, storage, process and use Client information or get in touch

with the Client or improve the provision of the Services under this Agreement.

g) To other service providers for statistical purposes in order to improve the Company’s marketing, in

such a case the data will be provided in an aggregate form.

h) To market research call centers that provide telephone or email surveys with the purpose to improve

the services of the Company, in such a case only the contact details data will be provided.

i) Where necessary in order for the Company to defend or exercise its legal rights to any court or

tribunal or arbitrator or Ombudsman or Governmental Authority.

j) At the Client’s request or with the Client’s consent.

k) To an Affiliate of the Company or any other company in the same group of the Company.

l) To successors or assignees or transferees or buyers, with ten Business Days prior Written Notice to

the Client, and for the purposes of paragraph 36.2 of the Client Agreement.

Where the Company discloses and/or shares any of the Client’s information as per the above

mentioned clauses, they will take all reasonable steps to do so in a secured manner.

21.6. If the Client is a natural person, the Company will use, store, process and handle personal

information provided by the Client in connection with the provision of the Services, in accordance

with the Processing of Personal Data (Protection of the Individual) Law of 2001 and the Company is

obliged to supply the Client, on request, with a copy of personal data which it holds about the Client

(if any), provided that the Client pays an administrative fee.

21.7. By entering into this Agreement, the Client will be consenting to the transmittal of the Client’s

personal data, according to the provisions of Processing of Personal Data (Protection of the

Individual) Law of 2001 for the reasons specified in paragraph 21.5.

21.8. The Client accepts that the Company may, for the purpose of administering the terms of the

Agreement, from time to time, make direct contact with the Client by telephone, fax, email, or post.

21.9. Where the Client has been introduced to the Company by a third party pursuant to an introducer

agreement between the Company and the third party (the ‘Affiliate’), the Affiliate may have access

to a certain extent to information about the Client’s dealings with the Company. The Client accepts

that the Company or any Affiliate of the Company or any other company in the same group of the

Company may make contact with the Client, from time to time, by telephone, fax, email or post for

marketing purposes to bring to the Client’s attention products or services that may be of interest to

him or to conduct market research.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

21.10. Under Applicable Regulations, the Company will keep records containing Client personal data,

trading information, account opening documents, communications and anything else which relates

to the Client for at least five years after termination of the Agreement.

21.11. The Company will take all reasonable steps to keep the Client’s personal data safe, nonetheless,

transmission of information via the internet and/or other networks is not always completely secure.

The Company will not be liable for any transmission of data from the Client to the Company.

22. Recording of Telephone Calls and Records

22.1. As a regulated entity, the Company is obliged to keep records of all services and activities they are

providing as well as for all transaction undertaken. The Company therefore records all

communication, including any incoming and outgoing telephone communication as well as all other

electronic communications relating to any transactions concluded when dealing on the Company’s

account, providing services that relate to reception, transmission and execution of client orders as

well as for quality monitoring, training and regulatory purposes. The Company will also record any

other communication between them and the Client, including chat messages, e-mails and other

electronic communications, even if those conversations or communications do not result in the

conclusion of such transactions or in the provision of client order services. The Company reserves the

right to use these records where they deem it necessary, including, but not limited to dispute

resolution situations.

22.2. All records are stored by the Company in a durable medium, which allows them to replay or copy

them and retain such records in a form that does not allow the Company to alter or delete the original

version. The Company may provide copies of such recordings to regulatory authorities upon their

request in order to comply with their regulatory obligations without the Client’s consent.

22.3. The Company will keep copies of any such records for any period of time which is required by

applicable legislations, starting from the date on which the record is created.

22.4. The Client understands and accepts that they have been notified, in advance, about the recording of

any telephone conversation or electronic communication between the Company and the Client, according

to the above notification.

23. Communications and Written Notices

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

23.1. The Company will communicate with the client about any notice, instruction, request or any other

communication via the Client’s registered e-mail, the Client Dashboard, telephone or, where the

Client wishes to send a formal communication to the Company in writing, via post to the Company’s

registered address. All the Company’s contact details are available on the Compnay’s Website. Any

communication from the Client to the Company shall be deemed effective on the date and time of

reception by the Company. It is the Client’s responsibility to ensure they have read all and any

communication the Company may send from time to time, via any approved communication method.

23.2. In order to communicate with the Client, the Company may use any of the following methods; email,

Platform’s internal mail, telephone, post, commercial courier service, air mail or the Company’s

Website.

23.3. The following methods of communication are considered as Written Notice from the Company to the

Client: email, Platform’s internal mail, post, commercial courier service, air mail or the Company’s

Website.

23.4. The following methods of communication are considered as Written Notice from the Client to the

Company: email, post, commercial courier service or air mail or commercial courier.

23.5. Without prejudice to paragraph 23.9, any communications sent to either Party, as applicable,

(documents, notices, confirmations, statements, reports etc.) are deemed received:

a) If sent by email, within one hour after emailing it and provided the email has left from the sender’s

outlook.

b) If sent by the Platform’s internal mail, immediately after sending it.

c) If sent by facsimile transmission, upon receipt by the sender of a transmission report from its facsimile

machine confirming receipt of the message by recipient’s facsimile machine.

d) If sent by telephone, once the telephone conversation has been finished.

e) If sent by post, seven calendar days after posting it.

f) If sent via commercial courier service, at the date of signing of the document on receipt of such

notice.

g) If sent by air mail, eight Business Days after the date of their dispatch.

h) If posted on the Company Webpage, within one hour after it has been posted.

23.6. In order to communicate with the Client the Company will use the contact details provided by the

Client whilst opening the Client Account or as updated later on. Hence, the Client has an obligation

to notify the Company immediately of any change in the Client’s contact details.

23.7. Faxed documents received by the Company may be electronically scanned and reproduction of the

scanned version shall constitute conclusive evidence of such faxed instructions.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

23.8. The Client shall be able to call the Company within its normal working hours. The Company may

contact the Client outside its normal working hours.

23.9. Any Written Notices sent to the Company shall have to be received within the working hours of the

Company. Notwithstanding paragraph 23.5, any Notices received outside the normal working hours

shall be treated as being received the following Business Day.

23.10. The Client hereby provides their consent and agree that the Company’s official language is the English

language and that any information the Company provides the Client with is consistently presented in

the English language throughout all forms of information and marketing material unless the Client

has chosen and/or accepted to receive information in more than one language. The provision of

information and marketing material, or the choice to view the Company’s website, other material,

any translated version of the Agreement and/or any other communication, in any language other

than the Company’s official language, may be provided solely for convenience purposes or due to

legal requirements. The Client’s acceptance or choice to receive such information in any other

language shall constitute consent to receive such information in any other language other than the

English language. In the event of dispute, the English version shall prevail.

23.11. The Client consents that where the Company provides them with information by means of a website,

that information is not personally addressed to them. Yet, the Client specifically consents to the

provision of information in that form and that this form is considered to being provided in a

durable medium. Further, the Client agrees that the Company provides them with information in other form

other than on paper (i.e. website, Client Dashboard, trading platforms and through other software)

because this is appropriate in the context in which the Company’s business is being or will be carried

out. The Client by maintaining their account and/or by opening an account with the Company and

placing a trade, they expressly consent to the Company sending this information to them in this

format.

23.12. Any communication sent to the Client by the Company is intended to be received by them only. The

Client is therefore responsible for keeping any information the Company sends to them private and

confidential.

23.13. The Company may communicate with the Client from time to time, and in accordance with the

applicable rules on Client communications, about any business, marketing and/or promotional

reasons.

23.14. The Company bears no responsibility for any loss that arises as a result of delayed or unreceived

communication sent to the Client by the Company.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

24. Lien

24.1. The Company shall have a general lien on all funds held by the Company or its Associates or its nominees on

the Client’s behalf until the satisfaction of his obligations.

25. Representations and Warranties

25.1. The Client represents and warrants to the Company the following:

a) Where the Client is an individual (i.e. natural person), they warrant that they are over 18 years of age

at the moment of entering into the Agreement.

b) The Client is of sound mind and capable of taking decisions for his own actions.

c) There are no restrictions on the markets or financial instruments in which any Transactions will be

sent for execution, depending on the Client’s nationality or religion.

d) All actions performed under the Agreement will not violate any law or rule applicable to the Client or

to the jurisdiction in which the Client resides, or any agreement by which the Client is bound or by

which any of the Client’s assets or funds are affected.

e) The Client will not use the IP or the Platform or Website in contravention to this Agreement, or for

unauthorized or unlawful purposes and that he will use the IP, Platform and Website only for the

benefit of his Client Account and not on behalf of any other person.

f) The Client is duly authorized to enter into the Agreement, to give Orders and to perform its

obligations hereinafter.

g) The Client is the individual who has completed the Account Opening Application Form or, if the Client

is a company, the person who has completed Account Opening Application Form on the Client’s

behalf is duly authorized to do so.

h) The Client is acting as a principal and not as agent or representative or trustee or custodian on behalf

of someone else. The Client may act on behalf of someone else only if the Company specifically

consents to this in writing and provided all the documents required by the Company for this purpose

are received.

i) The information provided by the Client to the Company in the Account Opening Application Form and

at any time thereafter is true, accurate and complete and the documents handed over by the Client

are valid and authentic.

j) The Client has read and fully understood the terms of the Agreement including the information in the

Appendices.

k) The Client funds used for trading are not in any direct or indirect way the proceeds of any illegal

activity or used or intended to be used for terrorist financing.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

l) The Client is not a Politically Exposed Person and does not have any relationship (for example relative

or business associate) with a person who holds or held in the last twelve months a prominent public

position. If the above statement is untrue and in the event that the Client has not disclosed this

already in the Account Opening Application Form, he will inform the Company as soon as possible

and will notify the Company if at any stage during the course of this Agreement he becomes a

Politically Exposed Person.

m) The Client is not from Australia, Belgium, Canada, Iran, Japan, North Korea, Yemen and USA, as the

Company does not accept Clients from these countries.

n) He has read and understands the Risks Disclosure and Warnings Notice.

o) The Client consents to the provision of the information of the Agreement by means of a Website or

email.

p) The Client confirms that he has regular access to the internet and consents to the Company providing

him with information, including, without limitation, information about amendments to the terms and

conditions, costs, fees, this Agreement, Policies and information about the nature and risks of

investments by posting such information on the Website or via email. Should the Client wish, he may

request for these to be sent by post or fax.

25.2. The Client hereby represents and warrants that they have not been coerced, or otherwise persuaded

to enter into the Agreement, nor have they entered into the Agreement based on any representation

other than what is included herein.

25.3. Further, the Client warrants that they are aware of any requirements and implications, including, but

no limited to any restrictions or reporting requirements set by their local jurisdiction as a result of

entering into the Agreement. The Company shall not be liable for any requirements imposed to the

Client by their local authorities, therefore they undertake to comply with any applicable

requirements.

25.4. The Client also represents and warrants that the information they provided the Company with during

their registration for opening an Account accurately reflects their personal circumstances and they

have not provided the Company with false or misleading information. Further, the Client warrants

that should any information provided during the registration process become invalid, they will

immediately notify the Company in writing of the change in their circumstances.

25.5. The Client further represents and warrants that they will not redistribute information concerning

financial instruments, including, but not limited to pricing information and chart data on offer by the

Company to any third-party for commercial purposes.

25.6. The Client warrants and covenants that:

a) The funds they will use to trade with the Company belong to them and are free of any lien, charge,

pledge or other encumbrance;

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

b) The funds are not the direct or indirect proceeds of any illegal act or omission, nor are they product

of any criminal activity which constitutes a predicate offence under Applicable Laws and Regulations

in respect to Anti-Money Laundering and Countering the Financing of Terrorism, as amended or

replaced from time to time.

c) Unless the Client is entering into this agreement as a representative or trustee of a third party and

they provide the Company with the necessary documentation to satisfy their regulatory

requirements, the Client is acting in their own name and is not acting in representation or in trust of

a third party.

25.7. The Client warrants that any documents sent to the company during their Account opening process,

as well as throughout the duration of the Agreement, are valid and authentic. In the event that the

Company believes, in their sole discretion, that any document is incorrect or invalid, they will request

for alternative documentation. Failure from the Client to provide such documentation may lead to

take action as the Company deems necessary.

26. Exclusion of Liability

26.1. Except in the event of negligence or fraud from the Company, the Company shall bear no

responsibility for any loss as a result of any acts and/or omissions, whether carried out by the Client

or by a third party on their behalf, in relation to their transactions with the Company.

26.2. In general, neither party shall be liable for any losses which may arise as a result of unforeseeable

events at the time when the Agreement was made effective, nor shall any party be liable for any

losses that were not caused by any breach of the terms contained herein.

26.3. In the event the Company provides information, recommendations, news, information relating to

transactions, market commentary or research to the Client (or in newsletters which it may post on its

Website or provide to subscribers via its Website or otherwise), the Company shall not, in the absence

of its fraud, willful default or gross negligence, be liable for any losses, costs, expenses or damages

suffered by the Client arising from any inaccuracy or mistake in any such information given.

26.4. The Company will not be held liable for any loss or damage or expense or loss incurred by the Client

in relation to, directly or indirectly arising from but not limited to:

a) Any error or failure or interruption or disconnection in the operation of the Platform(s), or any delay

caused by the Client Terminal or Transactions made via the Client Terminal, any technical problems,

system failures and malfunctions, communication line failures, equipment or software failures or

malfunctions, system access issues, system capacity issues, high internet traffic demand, security

breaches and unauthorized access, and other similar computer problems and defects.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

b) The Client acknowledges and accepts that they are entering into all and any transactions with the

Company at their own risk, and the Company assumes no liability for any loss whatsoever as a result

of their trading activity with the Company, unless in the event of any wrongdoing from their behalf.

Nothing in this clause shall be taken to exclude any liability for death or personal injury.

c) Any failure by the Company to perform any of its obligations under the Agreement as a result of Force

Majeure Event or any other cause beyond its control.

d) The acts, omissions or negligence of any third party.

Where the Company outsources any activity to third parties, in order to be able to provide the Client

with their services under the Agreement, they will exercise all reasonable endeavors prior to

contracting with them. However, the Client understands that it is not within the Company’s

responsibilities to control the activities from such third parties. The Company’s responsibility,

therefore, shall be to exercise all efforts to minimize any losses that the Client may suffer as a result

of an act and/or omission of the outsourced party (ies). Nonetheless, the Company shall not be liable

for any loss that the Client may suffer as a result of such acts and/or omissions from thirdparty service

providers, unless the Company has acted negligently.

e) Any person obtaining the Client’s Access Data that the Company has issued to the Client prior to the

Client’s reporting to the Company of the misuse of his Access Data.

f) Unauthorized third persons having access to information, including electronic addresses, electronic

communication, personal data and Access Data when the above are transmitted between the Parties

or any other party, using the internet or other network communication facilities, post, telephone, or

any other electronic means.

g) Any of the risks of the Risks Disclosure and Warnings Notice.

h) Currency risk.

i) Any changes in the rates of tax.

j) The occurrence of Slippage.

k) The Client relying on functions such as Trailing Stop, Third Party Expert Advisor and Stop Loss Orders.

Where the Client downloads, installs and/or uses any trading solutions such as algorithms, ‘Expert

Advisors’ (‘EA’) or trailing stops, the Company shall not be held responsible for any losses which may

be incurred by the Client pursuant to its use. If it comes to the Company’s attention that the Client is

using any of these solutions, contrary to good faith or to the terms contained herein, the company

reserves the right to terminate the Agreement.

Furthermore it is hereby clarified that any usage of Expert Advisor is absolutely forbidden under these

terms & conditions.

l) Under abnormal Market Conditions.

m) Any actions or representations of the Introducer.

n) Any acts or omissions (including negligence and fraud) of the Client and/or his Authorized

Representative.

o) For the Client’s or his Authorized Representative’s trading decisions.

p) All Orders given through and under the Client’s Access Data.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

q) The contents, correctness, accuracy and completeness of any communication spread by the use of

the Platform(s).

r) As a result of the Client engaging in Social Trading via any Third Party Platform.

s) The solvency, acts or omissions of any third party referred to in this paragraph 16.2. t) A situation of

paragraph 16.3.arises.

26.5. If the Company, its Directors, Officers, employees, Affiliates, or Agents incur any claims, damage,

liability, costs or expenses, which may arise in relation to the execution or as a result of the execution

of the Agreement and/or in relation to the provision of the Services and/or in relation to the use of

the Platform(s), that the Company, its Directors, Officers, employees, Affiliates, or Agents bear no

responsibility whatsoever, it is the Client’s responsibility to indemnify the Company for such.

26.6. The Company shall in no circumstances be liable to the Client for any consequential, special,

incidental or indirect losses, damages, loss of profits, loss of opportunity (including in relation to

subsequent market movements), costs or expenses the Client may suffer in relation to the

Agreement, the provision of the Services or the use of the Platform(s).

26.7. The Company’s cumulative liability to the Client shall not exceed the fees paid to the Company under

this Agreement in relation to the particular Client for the Provision of the Services and use of the

Platform(s).

26.8. Further, and notwithstanding any other provision in the Agreement, the Company will not be liable

to the Client as a result of:

a) Negligence, fraud, breach of the Agreement, breach of any law and/or any other act and/or omission

by the Client;

b) The Company shall not be liable for any failure to access the Company’s Platform and/or Client

Dashboard. The Company is not responsible for any delays, delivery failures, or any loss or damage

which results from the transmission of information over any network, including but not limited to the

internet.

c) The Client being unable to access the Company’s Platform and/or Client Dashboard or any other

system, or any delay the Client may suffer when attempting to contact any of the company’s Client

Specialist and /or Senior Account Executives, unless this is due to wrongdoing by the Company.

d) The Company taking measures to ensure compliance with any applicable law or regulation, including

where the Company is precluded from processing any instruction from the Client which may result in

the Company breaching the applicable law.

e) Any other event and/or circumstance which is outside the Company’s control.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

26.9. The limitations and/or exclusions included in the Agreement shall apply irrespective of whether the

Company, including any of its employees and/or affiliates are aware of any losses the Client may

incur, or any claims the Client may make against the Company.

26.10. Where the Client have trusted a third party, and/or followed any instruction, indication or advice

from a third party, including trading signals and/or copy trading strategies which resulted in any loss

for the Client, the Company shall not be liable. The Client understands that the service the Company

provides is on an execution-only basis and therefore they are not responsible for any losses the

Client may incur as a result of these circumstances.

27. Indemnity

27.1. The Client shall indemnify the Company on demand against all liabilities, costs, expenses, damages

(including reputational) and losses (including, but not limited to any direct, indirect or consequential

losses), and all interest, penalties and professional costs and expenses (calculated on a full indemnity

basis) incurred by as a result of:

a) the Client’s breach of the Agreement

b) the provision by the Client of any false or misleading information to the Company; and/or c) the

enforcement of the Agreement.

27.2. In general, indemnity means a sum of money paid as compensation for losses suffered.

28. Force Majeure

28.1. This section refers to events which may occur from time to time, and which prevent the Company

from performing any or all of their obligations (‘Specific Events’ or ‘Force Majeure’). Specific events

may include, but shall not be limited to:

a) any natural, technological, political, governmental, social, economic, pandemic, civil emergency, act

of terror, interruption or failure of utility service;

b) non-performance by a third party, destruction caused by man or any similar event which is outside

the Company’s reasonable control;

c) instances of illegitimate actions, errors, failures, disruptions in the Company’s systems, technological

or other infrastructure (irrespective of whether it belongs to the Company or a third party) against

the Company’s servers;

d) changes in the applicable legislation, any action of an official body or any other change in the

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

Company’s legal or regulatory obligations as a result of unforeseen events;

e) an act or omission by any financial or other institution that the Company is unable to predict and/or

prevent;

f) any event that prevents the Platform or the systems from operating on an orderly or normal basis;

g) abnormal market conditions, such as significant volatility or instability in the markets, or the industry

as a whole, preventing the Company from providing their services in an orderly manner, including

any instances where they are unable to receive data and/or they receive incorrect data from their

service providers;

h) any other event and/or circumstance which cannot be foreseen, within reason.

For the avoidance of doubt, a force Majeure event is an event outside the Company’s control that,

whilst it is reasonably likely to occur, or may be imminent, the Company cannot be expected to be

prepared for, or they cannot prevent its occurrence.

28.2. If the Company determines in its reasonable opinion that a Force Majeure Event exists (without

prejudice to any other rights under the Agreement) the Company may without prior notice and at

any time take any or all of the following steps:

a) Suspend or modify the application of any or all terms of the Agreement to the extent that the Force

Majeure Event makes it impossible or impractical for the Company to comply with them.

b) Take or omit to take all such other actions as the Company deems to be reasonably appropriate in

the circumstances with regard to the position of the Company, the Client and other clients.

c) Shut down the Platform(s) in case of malfunction for maintenance or to avoid damage. d) Cancel any

Client Orders.

e) Refuse to accept Orders from Clients.

f) Inactivate the Client Account.

g) Increase Margin requirements without notice.

h) Close out any or all Open Positions at such prices as the Company considers in good faith to be

appropriate.

i) Increase Spreads.

j) Decrease Leverage.

k) Inform the Client, where the Company may have sufficient time to do so in the circumstances;

l) Change fixed spreads to floating spreads (only applicable to ‘Fixed Accounts’);

m) Close any open position(s) at the price available in the circumstances, which may include: Combine

or close any open positions at ‘Volume-Weighted Average Price’ (‘VWAP’); Request amendments to

any closed positions(s)

n) Suspend, limit or restrict the provision of the Company’s services to the Client;

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

o) Amend any part of the Agreement on the basis that it is no longer feasible for the Company to comply

with it;

p) Cease trading;

q) Precluding the Client from accessing or using the Platform, Client Dashboard or any other system;

r) Make any necessary amendments to open trades;

s) Allow close-only functionality;

t) Reject or delay the processing of any withdrawal request from the Client Account(s)

u) Impose special or different terms regarding any of the Client’s orders in relation to size, volatility

and/or liquidity of the instrument, amongst others;

v) Remove or temporarily suspend any products, or change any contract specifications;

w) Exercise any right to which the Company is entitled under the Agreement and the Company’s Order

Execution Policy.

28.3. The Company will exercise all necessary endeavors to resume the orderly provision of their services

as soon as reasonably possible. Where this is not possible at all, the Company will inform the Client

of the necessary actions to be taken in order to protect both their interests, where possible.

28.4. Where the Company is unable to perform any of their obligations to the Client under the Agreement

due to a Force Majeure event, they will not have breached the Agreement.

28.5. Except as expressly provided in this Agreement, the Company will not be liable or have any

responsibility for any type of loss or damage arising out of any failure, interruption, or delay in

performing its obligations under this Agreement where such failure, interruption or delay is due to a

Force Majeure event.

29. Netting and Set‐Off

29.1. If the aggregate amount payable by the Client is equal to the aggregate amount payable by the

Company, then automatically the mutual obligations to make payment are set‐off and cancel each

other.

29.2. If the aggregate amount payable by one party exceeds the aggregate amount payable by the other

party, then the party with the larger aggregate amount shall pay the excess to the other party and all

obligations to make payment will be automatically satisfied and discharged.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

29.3. The Company has the right to combine all or any Client Accounts opened in the Client name and to

consolidate the Balances in such accounts and to set‐off such balances in the event of Termination of

the Agreement.

30. Amendments to the Agreement

30.1. The Company reserves the right to amend, from time to time and without the Client’s consent, any

part of the Agreement, especially in, but not limited to, circumstances where the Company deems

that such changes are necessary in order to comply with any obligation under the regulatory system.

In these circumstances, the Company will notify the Client either in writing or via the Company

website.

30.2. The Company may also change any terms of the Agreement for any of the following reasons:

a) Where the Company reasonably considers that: the change would make the terms of the Agreement

easier to understand; or the change would not be to the disadvantage of the Client.

b) To cover: the involvement of any service or facility the Company offers to the Client; or the

introduction of a new service or facility; or the replacement of an existing service or facility with a

new one; or the withdrawal of a service or facility which has become obsolete, or has ceased to be

widely used, or has not been used by the Client at any time in the previous year, or it has become

very expensive for the Company to offer

c) To enable the Company to make reasonable changes to the services offered to the Client as a result

of changes in: the banking, investment or financial system; or technology; or the systems or Platform

used by the Company to run its business or offer the Services hereinafter.

d) As a result of a request of the FSA or of any other authority or as a result of change or expected

change in Applicable Regulations.

e) Where the Company finds that any term in the Agreement is inconsistent with Applicable

Regulations. In such a case, it will not rely on that term but treat it as if it did reflect the relevant

Applicable Regulations and shall update the Agreement to reflect the Applicable Regulations.

30.3. As long as the Client is able to end the Agreement without charge, the Company may change any of

the terms of the Agreement for any reason not listed under paragraph 30.2.

30.4. For any changes made in paragraphs 30.2 and 30.3, the Company shall provide the Client with

advance notice of 2 Business Days. However, the Client acknowledges that a change which is made

to reflect a change of Applicable Regulations may, if necessary, take effect immediately.

30.5. For any change made under (a), (d) and (e) of paragraph 30.2., the notice of the Company shall be a

Written Notice including a post on the Company’s Website. For any other change of the Client

Agreement the Company, where the Company elects to provide such Written Notice via a post on

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

the Website, the Company shall also provide the said Written Notice with an additional means of

Written Notice.

30.6. When the Company provides Written Notice of changes under paragraphs 30.2 and 30.3 it shall

inform the Client of the date it comes into effect. The Client shall be treated as accepting the change

on that date unless, before then, the Client informs the Company that the Client wishes to terminate

the Agreement and not accept the change. The Client shall not have to pay any charges as a result

of terminating in this case, other than costs due and payable for Services offered until the

termination.

30.7. The Company shall have the right to review its costs, fees, charges, commissions, financing fees,

swaps, trading conditions, execution rules, roll over policy and trading times, found on the

Company’s website and/or Platform, from time to time. Such changes shall be effected on the

Website and /or the Platform and the Client is responsible to check for updates regularly. In the

absence of a Force Majeure event, the Company shall be providing the Client with advance notice

on its Website of at least 15 Business Days. The Client shall be treated as accepting the change on

that date unless, before then, the Client informs the Company that the Client wishes to terminate

the Agreement and not accept the change. The Client shall not have to pay any charges as a result

of terminating in this case, other than costs due and payable for Services offered until the

termination.

30.8. The Company shall have the right to review the Client’s Categorization, according to Applicable

Regulations and inform the Client accordingly of the change before it comes into effect by providing

the Client with advance notice of at least two(2) Business Days. Changing the Client’s Categorization

may also mean changing the type of Client Account of the Client. The Client shall be treated as

accepting the change on that date unless, before then, the Client informs the Company that the

Client wishes to terminate the Agreement and not accept the change.

30.9. Where the Company deems that any amendments are material and/or would change the balance in

the Company’s favor or to the Client’s detriment, such amendments will take effect on the date

specified in the Company’s notice to the Client, in order to provide the Client with prior notice along

with their right to cancel the Agreement.

30.10. The Client has the right to cancel the Agreement where they do not agree with any amendments

made by the Company. In the same way, the Company reserves the right to terminate the

Agreement where the Client does not agree with any amendments the Company may make.

30.11. Any amendments will affect all ongoing business between the Client and the Company, unless stated

otherwise in the company’s notice.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

30.12. It is the Client’s responsibility to remain up-to-date with any changes the Company makes to the

Agreement. The applicable version at any time shall be the latest version available on the Compnay’s

website. In the event of a dispute, the latest version available at the time of the dispute shall prevail.

31. Termination and Results of Termination

31.1. Without prejudice to the Company’s rights under this Agreement to terminate it immediately without

prior notice to the Client, each Party may terminate this Agreement with immediate effect by giving

at least 15 Business Days Written Notice to the other Party.

31.2. Termination by any Party will not affect any obligation which has already been incurred by either

Party or any legal rights or obligations which may already have arisen under the Agreement or any

Transactions made hereinafter.

31.3. Upon termination of this Agreement, all amounts payable by the Client to the Company will become

immediately due and payable including (but not limited to) all outstanding costs and any other

amounts payable to the Company, any charges and additional expenses incurred or to be incurred by

the Company as a result of the termination of the Agreement.

31.4. Once notice of termination of this Agreement is sent and before the termination date:

a) The Client will have an obligation to close all his Open Positions. If he fails to do so, upon termination,

the Company will close any Open Positions;

b) The Company will be entitled to cease to grant the Client access to the Platform(s) or may limit the

functionalities the Client is allowed to use on the Platform(s);

c) The Company will be entitled to refuse to accept new Orders from the Client;

d) The Company will be entitled to refuse to the Client to withdraw money from the Client Account and

the Company reserves the right to keep Client’s funds as necessary to close positions which have

already been opened and/or pay any pending obligations of the Client under the Agreement.

31.5. Upon Termination any or all the following may apply:

a) The Company has the right to combine any Client Accounts of the Client, to consolidate the

Balances in such Client Accounts and to set off those Balances;

b) The Company has the right to close the Client Account(s);

c) The Company has the right to convert any currency;

d) The Company has the right to close out the Client’s Open Positions;

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

e) In absence of illegal activity or suspected illegal activity or fraud of the Client or instructions from the

relevant authorities, if there is Balance in the Client’s favor, the Company will (after withholding such

amounts that in the Company’s absolute discretion considers appropriate in respect of future

liabilities) pay such Balance to the Client as soon as reasonably practicable and supply him with a

statement showing how that Balance was arrived at and, where appropriate, instruct any Nominee

or/and any Custodian to also pay any applicable amounts. Such funds shall be delivered in accordance

to the Client’s Instructions to the Client. It is understood that the Company will effect payments only

to an account in the name of the Client. The Company has the right to refuse, at its discretion, to

effect third party payments.

31.6. The Company shall terminate the Agreement with immediate effect, notwithstanding any other

action, in the event of:

a) a breach of any party of the Agreement by the Client

b) where the Company has reasonable grounds to believe that the Client have not acted in good faith,

including, but not limited to where the Company determines that the Client has, willingly or not,

abused the Company’s ‘Negative Balance Protection’ policy. This includes, but not limited to the

Client trading the gap, hedging their exposure using multiple trading Accounts either under the

Company or different company, whether under the same profile or in connection with another

Client.

Further to the above, it should be noted that the Company reserves the right not to apply the

Negative Balance protraction in event where the Negative Balance protraction was abused according

to paragraph 31.6, or in Event of Default according to paragraph 15.

c) An issuance of an application, order, resolution or other announcement in relation to bankruptcy or

winding-up procedures involving the Client;

d) Client’s death or incapacity (please note that in the event of death, any funds available in the Client

Account(s) shall form part of their estate);

e) a breach of any applicable law by the Client, including, but not limited to any applicable anti-money

laundering laws and regulations;

f) the Client has acted contrary to the Company’s Order Execution Policy or any other of their Policies

or procedures.

31.7. Upon termination of the Agreement the Company will transfer to the Client any amount available in

their Account(s), net of any outstanding amount that is due to the Company, except where the

Company is prohibited to do so by law.

31.8. The Company may amend this Agreement and any arrangements made hereunder at any time by

written notice to the Client. The Client will be deemed to accept and agree to the amendment unless

they notify the Company to the contrary within ten (10) Business days of the date of the amendment

notice. If the Client does object to the amendment, the amendment will not be binding on them, but

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

their account will be Suspended and they will be required to close their account as soon as is

reasonably practicable.

32. Closure of Clients Account

32.1. The Client is entitled to close their Trading Account(s) at any time, after they close all open positions

in their Account(s) and complete any obligations to the Company which may already have arisen.

Only when the Client has finished with the mentioned obligations they are eligible to close their

Trading Account(s).

32.2. In order for the Client to terminate their Trading Account(s), a withdrawal request of the entire

amount available in their Account(s) must be placed, followed by an official email to the Company

stating their requirement to terminate their Account(s).

32.3. Without prejudice to Paragraph 17 and 31, if a Client’s Account has a balance lower than 100

EUR/USD, the Client is eligible to withdraw their funds only by sending an official email to the

Company stating the Closure of their Trading Account(s) and their remaining available balance to be

returned. As it is not possible for the Client to place a withdrawal request via the client Dashboard for

an amount lower than 100 EUR/USD, the Company shall proceed with the termination of the

Account(s) and returning of funds as per the clients email instructions. If the Client’s Money has to be

returned via Bank Wire Transfer (depending on the date and method of deposit), any transfer fees

charged for this transaction will be supported by the Client.

32.4. Once the Company receives the Account Closure request or executes the withdrawal request, the

Client’s account will be terminated within one (1) business day.

32.5. The Client’s Account cannot be reopened within ninety (90) days from the account closure date.

33. Complaints and Disputes

33.1. If the Client wishes to report a complaint, he must send an email at compliance.hn@alvexo.com with

the completed Complaints Form. The Client may also contact HSN Capital Group Ltd by sending an

email to compliance.hn@alvexo.com. The Company will try to resolve it without undue

delay and according to the Company’s Complaints Handling Policy and Procedures.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

33.2. If a situation arises which is not expressly covered by this Agreement, the Parties agree to try to

resolve the matter on the basis of good faith and fairness and by taking such action as is consistent

with market practice.

33.3. It is noted the Client, depending on the amount of the complaint, may have the right under Applicable

Regulations, to make a complaint at the Financial Ombudsman of the Republic of Seychelles.

33.4. The Client’s right to take legal action remains unaffected by the existence or use of any complaints

procedures referred to above.

34. Severability

34.1. Should any part of this Agreement be held by any Court of competent jurisdiction to unenforceable

or illegal or contravene any rule, regulation or by law of any Market or regulator, that part will be

deemed to have been excluded from this Agreement from the beginning, and this Agreement will be

interpreted and enforced as though the provision had never been included and the legality or

enforceability of the remaining provisions of the Agreement or the legality, validity or enforceability

of this provision in accordance with the law and/or regulation of any other jurisdiction, shall not be

affected.

35. Non‐Exercise of Rights

35.1. Either Party’s failure to seek redress for violations, or to insist upon strict performance, of any

condition or provision of this Agreement, or its failure to exercise any or part of any of right or remedy

to which that Party is entitled under this Agreement, shall not constitute an implied waiver thereof.

36. Assignment

36.1. The Company may at any time sell, transfer, assign or novate to a third party any or all of its rights,

benefits or obligations under this Agreement or the performance of the entire Agreement subject to

providing 15 Business Days prior Written Notice to the Client. This may be done without limitation in

the event of merger or acquisition of the Company with a third party, reorganization of the Company,

winding up of the Company or sale or transfer of all or part of the business or the assets of the

Company to a third party.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

36.2. It is agreed and understood that in the event of transfer, assignment or novation described in

paragraph 36.1 above, the Company shall have the right to disclose and/or transfer all Client

Information (including without limitation personal data, recording, correspondence, due diligence

and client identification documents, files and records, the Client trading history) transfer the Client

Account and the Client Money as required, subject to providing 15 Business Days prior Written Notice

to the Client.

36.3. The Client may not transfer, assign, charge, novate or otherwise transfer or purport to do so the

Client’s rights or obligations under the Agreement.

37. Introducer/Affiliates

37.1. In cases where the Client is introduced to the Company through a third person such as a business

introducer or associate or affiliate ("Introducer”), the Client acknowledges that the Company is not

responsible or accountable for the conduct and/or representations of the Introducer and the

Company is not bound by any separate agreements entered into between the Client and the

Introducer.

37.2. The Client acknowledges and confirms that his agreement or relationship with the Introducer may

result in additional costs, since the Company may be obliged to pay commission fees or charges to

the Introducer. If such apply they will be disclosed to the Client as provided under Applicable

Regulations.

38. Authorized Representative

38.1. The Company may in certain cases accept an Authorized Representative on behalf of the Client to

place Orders to the Company or to handle any other matters related to the Client Account or this

Agreement, provided the Client notifies the Company in writing of the appointment of an Authorized

Representative and this person is approved by the Company, fulfilling all of the Company

specifications for this.

38.2. Unless the Company receives a written notification from the Client for the termination of the

authorization of Authorized Representative, the Company, without prejudice to paragraph 38.4

herein below, has the right to continue accepting Orders and/ or other instructions relating to the

Client Account by the Authorized Representative on the Client’s behalf and the Client will recognize

such orders as valid and committing to him.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

38.3. The written notification for the termination of the authorization of the Authorized Representative has

to be received by the Company with at least 5 days’ notice prior the termination of the authorization

date.

38.4. The Company has the right (but NOT an obligation to the Client) to refuse to accept Orders and/ or

other instructions relating to the Client Account from the Authorized Representative in any of the

following cases:

a) If the Company reasonably suspects that the Authorized Representative is not legally allowed or

properly authorized to act as such;

b) An Event of Default occurred;

c) In order for the Company to ensure compliance with the relevant market rules and or practices,

Applicable Regulations or other applicable laws; or

d) In order to protect the interest of the Client.

39. Multiple Account Holders

39.1. Where the Client comprises two or more persons, the liabilities and obligations under the Agreement

shall be joint and several. Any warning or other notice given to one of the persons which form the

Client shall be deemed to have been given to all the persons who form the Client. Any Order given by

one of the persons who form the Client shall be deemed to have been given by all the persons who

form the Client.

39.2. In the event of the death or mental incapacity of one of the persons who form the Client, all funds

held by the Company or its Nominee, will be for the benefit and at the order of the survivor(s) and all

obligations and liabilities owed to the Company will be owed by such survivor(s).

40. Applicable and Governing Law and Applicable Regulations

40.1. If a settlement is not reached by the means described in paragraph 25, all disputes and controversies

arising out of or in connection with the Agreement shall be finally settled in court in the Republic of

Seychelles.

40.2. This Agreement is governed by the Laws of the Republic of Seychelles.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

40.3. All transactions on behalf of the Client shall be subject to Applicable Regulations and any other public

authorities which govern the operation of the Seychells Investment Firms, as they are amended or

modified from time to time. The Company shall be entitled to take or omit to take any measures

which it considers necessary to ensure compliance with the Applicable Regulations, the relevant

market rules. Any such measures as may be taken shall be binding on the Client.

40.4. All rights and remedies provided to the Company under the Agreement are cumulative and are not

exclusive of any rights or remedies provided by law.

41. Placing, Cancelling or Removing Orders and Execution of Client Orders

41.1. Orders can be placed, executed and (if allowed) changed or removed within the Trading Hours for

each type of CFD appearing on the Company’s Website, as amended from the Company from time to

time.

41.2. Pending Orders, not executed, shall remain effective through the next trading session (as applicable).

41.3. Market Orders not executed because there is not enough volume to fill them, will not remain effective

and will be cancelled.

41.4. All open spot positions will be rolled over to the next business day at the close of business in the

relevant Underlying Market, subject to the Company’s rights to close the open spot position. Any

open forward positions will be rolled over at the expiry of the relevant period into the next relevant

period subject to the Company’s rights to close the open forward position.

41.5. Orders shall be valid in accordance with the type and time of the given Order, as specified by the

Client. If the time of validity of the order is not specified, it shall be valid for an indefinite period.

However, the Company may delete one or all pending orders if the Client Account Equity reaches

zero.

41.6. Orders cannot be changed or removed after placed in the market. Stop Loss and Take Profit Orders

may be changed even if the trade was placed in the market as long as they are higher in distance than

a specific level (depending on the trading symbol).

41.7. The Client may change the expiration date of Pending Orders or delete or modify a Pending Order

before it is executed.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

41.8. The Company shall receive and transmit for execution all Orders given by the Client strictly in

accordance with their terms. The Company will have no responsibility for checking the accuracy of

any Order.

41.9. Orders are executed as follows:

a) CFD on currency pairs:

• Take Profit (T/P) orders are executed at stated prices;

• Stop Loss (S/L) orders are executed at stated prices;

• Stop Loss (S/L) orders set for lock positions are executed at first market prices;

• Limit orders are executed at stated prices;

• Buy Stop and Sell Stop orders for position opening are executed at first market prices.

b) CFD on other underlying assets:

• Take Profit (T/P) orders are executed at stated prices;

• Limit orders are executed at stated prices;

• Stop Loss (S/L) orders are executed at first market prices;

• Buy Stop and Sell Stop orders for the opening position are executed at first market prices.

41.10. During the course of this Agreement in relation to all individual CFD trading the Company will receive

the Client Orders and transmit them for execution to a third party which will be the execution venue

and counterparty in the CFD. A list of the Company’s execution venues is available on the Website.

The Company will not be the counterparty in a CFD.

41.11. The Company is under no obligation, unless otherwise agreed in the Agreement, to monitor or advise

the Client on the status of any Transaction or to close out any Client’s Open Positions. When the

Company decides to do so, this will be done on a discretionary basis and will not be considered an

undertaking of an obligation to continue.

41.12. It is the Client’s responsibility to be aware of his positions at all times.

42. Quotes

42.1. In the event that the Company is unable to proceed with an Order, with regard to price or size or

other reason, depending in the type of the Client Account, either the Company will send a re‐quote

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

to the Client with the price it is willing to deal until the price the Client asks is available (for FIX types

of Client Accounts) or the Order will open at the closest available price in the market (for ECN types

of Client Accounts).

42.2. The Quotes appearing on the Client’s terminal are live. However if there’s high volatility in the

Underlying Market the execution of the Order may change due to execution time and also the Client

may ask for price but he will get the first price that will be in the market.

42.3. The Company provides Quotes by taking into account the Underlying Asset price, but this does not

mean that these Quotes are within any specific percentage of the Underlying Asset price. When the

relevant Underlying Market is closed, the Quotes provided by the Company will reflect what the

Company thinks to be the current Bid and Ask price of the relevant Underlying Asset at that time. The

Client acknowledges that such Quotes will be set by the Company at its absolute discretion.

43. Trailing Stop, Expert Advisor and Stop Loss Orders

43.1. The Client agrees that trading operations using additional functions of the Client Trading Terminal

such as Trailing Stop and/or Expert Advisor are executed completely under the Client’s responsibility,

as they depend directly on his trading terminal and the Company bears no responsibility whatsoever.

Furthermore it is hereby clarified that any usage of Expert Advisor is absolutely forbidden under these

terms & conditions.

43.2. The Client agrees that placing a Stop Loss Order will not necessarily limit losses to the intended

amounts, because market conditions may make it impossible to execute such an Order at the

stipulated price and the Company bears no responsibility whatsoever.

44. Margin Requirements

44.1. The Client shall provide and maintain the Initial Margin and/or Hedged Margin in such limits as the

Company, at its sole discretion, may determine at any time under the Contract Specifications for each

type of CFD.

44.2. It is the Client’s responsibility to ensure that he understands how Margin requirements are calculated.

44.3. Unless a Force Majeure Event has occurred, the Company has the right to change the Margin

requirements, giving to the Client Two (2) Business Days Written Notice prior to these amendments.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

In this situation the Company has the right to apply new Margin requirements to the new positions

and to the positions which are already open.

44.4. The Company has the right to change Margin requirements without prior notice to the Client in the

case of Force Majeure Event. In this situation the Company has the right to apply new Margin

requirements to the new positions and to the positions which are already open.

44.5. Without prejudice to paragraph 14.1.of the Client Agreement, the Company has the right to close and

or limit the size of Client open positions (New or Gross) and to refuse Client orders to establish new

positions in any of the following cases:

a) The Company considers that there are abnormal trading conditions.

b) The value of Client collateral falls below the minimum margin requirement.

c) At any time equity (current balance including open positions) is equal to or less than a specified

percentage of the margin (collateral) needed to keep the open position.

d) The Company makes a Margin Call and the Client fails to meet it.

e) The Company shall not make any Margin Call to the Client but in the event that it does, or in the

event that the Platform warns the Client that it reached 50% of the Margin in the Client Account,

the Client should take any or any of the three options to deal with the situation:

i. Limit exposure (close trades); or ii. Close some of the

Clients Current open positions iii. Maintain a

substantial Margin Level.

44.6. In the event that Clients margin level drops to or below 100% the Client will not be able to open any

new positions. In the event that Clients margin falls below 15% the Company has the right to close

the positions.

In such case the Company will send Clients an email and/or SMS notification as an early warning of

the performance of the Clients open positions, however, the Company does not bear any

responsibility in case the Client does not receive the said notification in a timely manner or in case

the Client has opted out from receiving email and/or SMS notifications from the Company.

44.7. Margin must be paid in monetary funds in the Currency of the Client Account.

44.8. The Client undertakes neither to create nor to have outstanding any security interest whatsoever

over, nor to agree to assign or transfer, any of the Margin transferred to the Company.

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

45. Swap Free Client Accounts

Islamic accounts that are compliant with the Sharia law.

An Islamic account is known as a swap-free account as there is no swap or rollover interest on

overnight positions, which is against the Muslim faith. All Muslim clients can benefit from the

Company’s best trading conditions by opening any account with us.

Islamic accounts have exactly the same trading conditions and terms as our regular trading account

types. The only difference is that there are no swaps.

Please make sure you comply with our Islamic (Swap-Free) trading account use agreement before

applying for a swap-free account status.

45.1. In the event the Client, due to their observance of their religious beliefs, cannot receive or pay

interest, such Client may apply, by completing and submitting to the Company an application form

which shall be provided to you on your request (this form may be amended by the Company from

time to time) or via such other procedure as the Company may designate from time to time in its sole

discretion, for their Account to be designed as a Swap Free Account not charged with or entitled to,

premiums and/or rollovers and/or interest (“Swap Free Account”). The client hereby confirms and/

or accepts and/or declares that a request to render their Account Swap Free shall only be made due

to the said Islamic religious beliefs and for no other reason whatsoever. The Company reserves the

right to refuse accepting the request of a client to designate their Account as a swap free account,

upon its sole and absolute discretion which shall be conclusive and undisputable upon the Client.

45.2. In the event that the Company suspects that a Client is abusing the rights conferred to them by the

classification of the Account as Swap Free Account, the Company has the right, without prior notice,

to proceed with one or more of the following:

a) The Company may add commission upon each and every one of the trades executed on the Swap

Free Account; and/or

b) The Company may cancel the special rights and/or conditions conferred to the Account due to its

classification as Swap Free Account, recall the designation of the Account as Swap Free Account and

render it a normal trading Account; and/or

c) The Company may restrict and/or prohibit the client from hedging their positions; and/or

d) The Company may, upon its sole discretion, close any open positions and reinstate them upon the

then prevailing market price. The client hereby, acknowledges, agrees and accepts that he / she shall

bear all costs derived from the aforementioned action, including but not limited to, the cost on the

change of the Spread

45.3. The Company offers, at its discretion, swap free (or “Islamic”) accounts for any clients who, for

religious reasons, may choose not to receive or pay daily swap fees. Clients with Swap Free Accounts

shall be allowed to trade in selected CFDs in underlying Financial Instruments which shall be selected

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

by the Company also in its sole discretion and in accordance with its internal policies. The list of such

underlying Financial Instruments (or the list of those CFDs for which Swap Free trading will not be

permitted) shall be notified to each Client whose account is designated as Swap Free Account.

45.4. Where you have a Swap Free Account, you are obliged to close any open CFD position within 45 (forty-

five) calendar days of opening thereof. In the event of your failure to do so, the Company shall have

a right to treat any such instance as an abuse by you of the terms of operation of such Swap Free

Account and take any of the actions specified in paragraphs (a) to (d) of Paragraph 43.2 above and/or

charge to such open CFD positions the rollover charges in accordance with Paragraph 15 hereof, in

each case with retroactive effect.

45.5. Swap Free accounts like Islamic trading accounts are subject to handling fees to be charged or credited

based on the market value of open positions held overnight. Handling fees shall be charged or credited

on a daily basis at precisely 23:59 (Server Time). Equity and Cryptocurrencies positions that remain

open at the end of Friday's business day will be processed for three days in advance. Open positions

in all other trading instruments that remain open at the end of Wednesday's business day will also be

processed for three days in advance. Handling fees shall be processed in the account currency and

shall not be processed for positions open for less than seven days. Beginning on the eighth business

day, the company shall commence charging handling fees for open positions.

It is important to note that handling fees may be subject to change due to market conditions, changes

in interest rates, or at the sole discretion of the company. Any changes to handling fees shall be

communicated to account holders in advance.

45.6. The Company reserves the right to terminate swap free privileges at any time, provided it provides

notice to the clients as stipulated in this Agreement.

45.7. Swap Free Accounts are liable for dividends, other corporate actions and daily funding charges which

will be reflected in the relevant Account statements.

45.8. Clients who wish to have a Swap Free Account and are not of any Islamic Religion, must create a

minimum trading volume per month.

The minimum trading volume per month will be calculated for closed positions only as follows:

Account Equity * 300

Example: account equity (at January 1st) was 520K$ -> client should create minimum trading volume

of 156M$ (520K$*300) till the end of the month.

**The equity will be taken from the first day of the month

Formula to calculate trading volume:

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

• FX: Number of lots * Contract size *Conversion to US dollar Example: EURUSD 1 lot -> 1* 100,000

euro * 1.22 = 122,000$

• CFD: Number of lots * Contract size *Closing price * Conversion to US dollar Example: XAUEUR 1 lot

-> 1* 100 *1090.95 euro * 1.22 = 133,096$

46. Cryptocurrencies / Virtual currencies

46.1. The Company may, at its sole discretion offer CFDs on cryptocurrencies for trading on its Online

Trading Facility, from time to time. Cryptocurrencies, when used in this agreement, unless the context

otherwise requires, shall mean a type of decentralized digital currency or asset which is not issued by

any central bank or issuer in which encryption techniques are used to facilitate the generation of units

of the currency or asset and verify the transfer of units (“Cryptocurrencies”).

46.2. The Client hereby acknowledges and accepts that Cryptocurrencies are traded on non-regulated

decentralized digital exchanges. Accordingly, the price formation and price movements of these

products depend solely on the internal rules of the particular digital exchange which may be subject

to change at any point in time and without prior notice. In this respect, the Client further

acknowledges and accepts that this may often lead to wide fluctuation (i.e. high volatility) in the prices

of these products, which may be substantially higher compared to the Financial Instruments offered

by the Company and may result in significant loss over a short period of time.

46.3. The market and pricing data on Cryptocurrencies are derived from the digital decentralized exchanges

that the Cryptocurrencies are traded on. Due to the fact that the market and data pricing formation

rules on Cryptocurrencies, provided by such exchanges, are not subject to any regulatory supervision,

they may be subject to changes in the relevant digital exchange’s discretion at any time. Likewise,

such digital exchanges may introduce trading suspensions or take other actions that may result in the

suspension or cessation of trading on such exchanges or the price and market data feed becoming

unavailable to the Company. The above factors could result in material adverse effect on the Client’s

open positions, including the loss of all of the Client’s invested capital. Where a temporary or

permanent disruption to or cessation of trading occurs on any digital exchange from which the

company derives their price feeds for the relevant Cryptocurrency, the Client’s positions in such

Cryptocurrency will be priced at the last available price for the relevant Cryptocurrency, and the Client

may be unable to close or liquidate their position or withdraw any funds related to such position until

the trading on the relevant digital exchange resumes (if at all). The Client accepts that where trading

resumes again at either the relevant initial digital exchange or on any successor exchange thereof,

there may be significant price differential (price gapping) which may impact the value of the Client’s

CFD positions in the relevant Cryptocurrencies and result significant profit or losses. Where trading

Alvexo is the brand name of HSN Capital Group Ltd which is supervised and regulated by the Financial Services Authority (FSA) of Seychelles under the

License Number SD030 and Company Registration Number 8422417-1, located at HIS Building, Office 5, Providence, Mahe, Seychelles.

does not resume, all of the Client’s invested capital could potentially be lost. The Client hereby

acknowledges accepts that they have been informed by the Company of and understands this

particular risk into account when taking investment decisions in respect of trading CFDs on

Cryptocurrencies.

46.4. The Client hereby acknowledges, represents and warrants to the company that, when trading in CFDs

on Cryptocurrencies, they fully understand the specific characteristics and risks related to these

Cryptocurrencies and that trading in Cryptocurrencies and/or CFDs on Cryptocurrencies is not

appropriate for all investors.

47. Third Party Technology

The Company makes use of third party technology to collect information required for traffic

measurement, research, and analytics. Use of third party technology entails data collection. We

therefore would like to inform clients the Company enables third parties to place or read cookies

located on the browsers of users entering the Company’s domain. Said third parties may also use

web beacons to collect information through advertising located on the Company’s web site. Please

note that you may change your browser settings to refuse or disable Local Shared Objects and similar

technologies; however, by doing so you may be disabling some of the functionality of Company’s

services.

48. Review of the Agreement

The Agreement is reviewed by the Compliance Function on a regular basis and at least once a year.

The Company will update the Agreement whenever necessary. Updates may occur in case of:

• changes in legislation;

• changes in the Company’s business operations, including the implementation of new systems;

• organisational changes within the Company;

• new internal rules, procedures or policies within the Company;

• emergence of new risks;

• changes in technologies.